Revenue Enablement Specialist

Summary

Join Experian as a Revenue Enablement Specialist and ensure a smooth client transition from agreement to successful implementation. You will facilitate contract finalization, onboarding, and early adoption, accelerating time-to-value for customers. Responsibilities include managing contract workflows, coordinating security and compliance, and leading a 30–90 day "Hyper Care" phase to monitor adoption. You will act as a liaison between clients and internal teams, streamlining communication and managing complex workflows. This role requires strong communication and collaboration skills, experience in onboarding or customer success, and a background in sales. The position offers a great compensation package, full benefits, a fully remote environment, and flexible time off.

Requirements

• 2+ years in onboarding, customer success, deal desk, or project coordination roles
• 2+ years of successful sales experience with experience expanding existing relationships and revenue opportunities
• Ability to manage multiple concurrent processes
• Experience communicating and building trust with both clients and internal stakeholders (Sales, Legal, Security, and Implementation)
• Comfortable navigating internal systems (CRM, contract tools, project trackers) and client-side obstacles
• You collaborate naturally with members across different teams balancing priorities. You excel at bringing the right people to the table, solving issues, and identifying opportunities
• You understand your customer by seeing your world through their perspective and can speak their language
• You prioritize accountability, building trust with your teammates and customers
• Bachelor's degree required

Responsibilities

• Post-Sale Handoff & Contract Facilitation
• Take ownership of the customer journey immediately after verbal commitment
• Manage the contract submission workflow, including gathering approvals, uploading materials, and coordinating signoffs
• Navigate exceptions, legal redlines, and non-standard paperwork (e.g., customer paper) with confidence and clarity
• Security & Compliance Coordination
• Lead the customer-facing security review process, serving as the primary contact for all compliance documentation and data security questions
• Collaborate with internal security, legal, and technical team members to ensure efficient review cycles
• Maintain a working knowledge of common security objections and standard responses to expedite the process
• Implementation Readiness & Hyper Care
• Coordinate internal work item submissions to ensure implementation teams are assigned without delay
• Be the our client's liaison through implementation scheduling, kickoff, and onboarding
• Track post-signature milestones and escalate delays or risks
• Lead a 30–90 day "Hyper Care" phase to monitor adoption and ensure all committed revenue is retained
• Document success criteria and prepare the client for a seamless handoff to their long-term Client Development team

Preferred Qualifications

A background in payroll, human resources, tax incentives, consulting, or other professional services

Benefits

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Fully remote environment
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays