Revenue Expansion Executive

Summary

Join ChowNow as a Revenue Expansion Executive and become a key strategic contributor, gaining invaluable experience and showcasing your knowledge. You will take ownership of existing clients, turning them into sources of additional revenue by establishing the value of new product features and closing cross-sell and upsell opportunities. Collaborate with peers and managers to identify the right clients, demonstrating a strong understanding of the restaurant technology space to help restaurateurs improve their business using the ChowNow platform. This remote role requires grit, curiosity, and a drive to help small business owners. The position involves consistent over-achievement in cross-sales, experience in a highly outbound sales environment, and a passion for restaurants and the hospitality industry. You will need to be a fast learner, self-motivated, and enjoy building lasting relationships.

Requirements

• You have a track record of consistent over-achievement in cross sales with 2+ years experience
• You have experience in an highly outbound sales environment and seen success
• You have a strong passion for restaurants and the hospitality industry
• You are a fast learner when it comes to process and technology
• You have a tenacious attitude and ability to self-motivate and drive toward success
• You have a track record of consistent over-achievement, strong work ethic and desire to learn
• You’re genuinely curious about people, local restaurants, and food trends
• You enjoy building lasting relationships that enable you to build a book of business where referrals are the norm
• You subscribe to a work hard, stay positive and implement feedback mentality
• You thrive in fast paced sales culture where changes are common and you adapt quickly
• You’re a student of the market, you know your competitors, you’re up to date on the latest trends, you’re coachable, and you’re willing to put in the time to master your craft to understand how your buyer makes decisions
• You enjoy a competitive atmosphere where everyone is striving to be better than the day before while celebrating team mate's wins

Responsibilities

• Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
• Thoroughly know our customers, their needs, and how our product adds differentiated value
• Develop a clear plan for nurturing existing partners
• Confidently run in-product web demos for a variety of audiences
• Own and manage relationships, including the nurturing of leads and building a referral network
• Drive your own deals through a full-cycle, inside sales funnel from qualifying to close
• Prioritize strategic opportunities and resources to maximize your own output
• Hit and exceed your quota numbers
• Understand the importance of reports and dashboards in SFDC to evaluate your pipeline and KPIs
• Advocate for clients internally to ensure their voice is heard, helping to influence the product roadmap, service improvements and support priorities
• Shape, iterate, and scale our Account Management strategy, taking initiative to improve the team's practices, tools, and content to enhance client satisfaction, retention and revenue growth
• Hit and exceed your quota numbers

Benefits

• Expected base salary: $56,000 - $73,000 (depending on candidate location) plus the ability to earn commission
• Ongoing training and growth opportunities
• A "Best Place to Work" winner multiple times where we focus on creating a great employee experience
• Rock solid medical, dental, and vision plans
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals
• Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave
• 401(k) Matching
• Employer-contributing student loan assistance program or continuing education reimbursement program
• Commuter benefits (including Uber Pool)
• Employee Stock Incentive Plan
• Pet insurance for your fur babies
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly
• Enough freedom to spread your wings while still holding you accountable