Revenue Operations Analyst II

Summary

Join Lucid Software's Go-to-Market Operations team as a Revenue Operations Analyst and support go-to-market teams in administering and executing compensation plans, ensuring accurate and timely payments. Partner with Revenue Operations, People Operations, Accounting, and FP&A teams to maintain alignment and compliance. Develop a deep understanding of Lucid's internal systems, analyze data, and improve processes. The ideal candidate will be technology-savvy, a strong team player, and eager to work in a dynamic, growing organization. This role involves administering and validating compensation plans, preparing monthly and quarterly commissions, ensuring compliance with internal controls, participating in the monthly close process, serving as a point of contact for compensation inquiries, improving commission systems and processes, and facilitating alignment across teams. Lucid offers a hybrid workplace and values a healthy work-life balance.

Requirements

• BA/BS degree, accounting or finance degree a plus
• 2-3 years experience in payroll, accounting, compensation, or a similar role
• Able to thrive in a fast-paced, rapid growth environment
• Able to work efficiently in Microsoft Excel (e.g. lookups, pivot tables, complex formulas)
• Strong verbal and written communication skills with good interpersonal skills to build relationships with key stakeholders
• Detail-oriented and organized to ensure work is complete, accurate, and timely
• Have a track record of being able to work independently, collaboratively, and on multiple initiatives at the same time with a demonstrable record of driving results
• Able to identify problems as well as propose and implement creative data-driven solutions
• Resourceful, innovative, and are always looking for ways to drive process improvement and act as an agent for change

Responsibilities

• Administration and validation of go-to-market compensation plans in commissions software, ensuring compensation data and plans are up-to-date
• Preparing monthly and quarterly go-to-market commissions that are complete, accurate, and timely for monthly accruals and payroll submission
• Ensuring commission approval flows, internal controls, and key processes are followed and documented thoroughly
• Participating in the monthly close process and external audit by providing commission accruals, analysis, reporting, and support
• Serving as the point of contact for compensation and commission-related inquiries for go-to-market teams, including reporting and analysis on compensation plans and commissions
• Improving and implementing new systems and processes that optimize commissions efficiency and user experience
• Facilitating total alignment and process compliance between Go-to-Market Operations, Revenue Operations, People Operations, Accounting, and FP&A teams
• Maintaining highest degree of integrity and confidentiality

Preferred Qualifications

• Undergraduate degree in Business, Finance, IS, Marketing, Economics, Math, Statistics, or other technical degree with strong academic performance
• Experience with Salesforce, Spiff, Tableau, and SQL a plus but not required
• Passion for working with emerging technologies and an ability to understand new technical concepts
• Experience using AI to improve workflows or processes