Senior Data Analyst II - Product

Summary

Join Dandy, a revolutionary tech company transforming the dental industry, as a Senior Data Analyst. You will leverage your data analysis expertise to solve significant challenges, support the Product team's growth, and enhance customer experience. This highly cross-functional role requires you to work autonomously, providing data-driven recommendations to improve customer acquisition, retention, and product usage. You will define key performance indicators (KPIs), design A/B experiments, and facilitate data-informed decision-making. The role also involves mentoring other analysts and advancing the company's data capabilities. Dandy offers a wide range of benefits, including healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off.

Requirements

• 6+ years of experience working in product analytics, ideally in a B2B setting
• BA/BS in a quantitative field such as mathematics, statistics, engineering with customer empathy or a BA/BS in behavioral science (economics, psychology, etc) with deep statistics skills
• Excellent SQL & Python skills
• Demonstrated experience turning vague business problems into statistical rigorous analyses & solutions (e.g. predictive modeling, causal inference)
• Strong communication skills that inspire action. You have the ability to use data to inform, align, and lead
• Strong sense of autonomy, ownership, and velocity
• Strong critical thinking & problem solving
• Demonstrated experience advancing a company’s data capabilities

Responsibilities

• Utilize your data super powers to reduce ambiguity and solve problems
• Be a strategic thought partner with cross-functional stakeholders
• Develop and share insights that drive the product and revenue teams to better serve, acquire, and retain customers
• Define the data language (i.e. KPIs, dashboards, measurement, etc) to ensure your team grasps the underlying truth that drives progress and success
• Design and execute complex A/B experiments that cater our product offering to our customer’s needs and boost recurring revenue
• Facilitate rapid decision making through ad hoc work or by democratizing data/self service in partnership with our data engineers
• Actively uplevel the Data organization through mentoring other analysts

Preferred Qualifications

• Experience working with product data at a company like Shopify, Amazon, Uber, Lyft, Instacart, or the like
• Strong customer empathy, particularly for dentists
• Experience in working and learning in an earlier stage company where we’re still working out some of the basics
• Familiarity with generative AI concepts

Benefits

• Healthcare
• Dental
• Mental health support
• Parental planning resources
• Retirement savings options
• Generous paid time off