Risk Analyst I

Summary

Join Housecall Pro as a Risk Analyst and help prevent potential losses by identifying and mitigating fraud and evaluating merchant creditworthiness. You will investigate high-risk transactions, analyze merchant activity, and make data-driven decisions. This role involves managing cases, collaborating with senior leaders, and enhancing loss prevention strategies. The ideal candidate possesses 1-2 years of relevant experience, a Bachelor's degree in a related field, and experience in fraud detection and credit underwriting. Housecall Pro offers a generous benefits package including health insurance, paid time off, equity in a growing startup, and more.

Requirements

• 1-2 years of relevant experience in risk analysis or a related field
• Bachelor’s in accounting, finance, economics, related field, or equivalent experience
• Experience with fraud detection and prevention
• Experience with credit underwriting

Responsibilities

• Review, identify, and investigate high-risk payment transactions
• Conduct analysis on merchants and transaction activity to make data-driven decisions regarding risk and credit worthiness
• Evaluate new accounts and determine their eligibility to utilize our payment processing solutions
• Handle end-to-end management and documentation of cases
• Collaborate with senior risk leaders to enhance existing loss prevention strategies and identify new opportunities for improvement

Preferred Qualifications

• Experience with Salesforce
• Experience with Stripe or other credit card processors
• Cursory understanding of predictive algorithms
• Strong and effective verbal and written communication skills
• Strong decision-making skills
• Self-motivated - ability to stay on track independently
• Excellent attention to detail
• High level of curiosity and critical thinking

Benefits

• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits
• Equity in a rapidly growing startup