Risk and Payments Data Analyst

Summary

Join Plusgrade's Risk and Payments team as a permanent Risk & Payments Data Analyst. This role requires a passion for problem-solving, data analysis, and report building. You will be responsible for reviewing, building, and enhancing reports, providing insights and recommendations based on data analysis from various sources. The ideal candidate possesses strong analytical skills, advanced proficiency in SQL and Python, and experience with data visualization and preparation tools. Plusgrade offers a comprehensive benefits package including RRSP matching, health plans, flexible paid time off, and more.

Requirements

• University/College degree or equivalent working experience
• 5+ years of strong analytical and problem-solving skills - ability to analyze, interpret, evaluate and draw insights from data
• Advanced proficiency in SQL and Python
• Hands-on experience with data visualization tools - Tableau preferred
• Excellent computer skills with advanced expertise in Excel (Pivot Tables, V-Lookups, Power Queries, Excel macros, Excel dashboarding etc.)
• Strong written and oral communication skills
• Strong ability to adhere to deadlines, capable of working independently and collaboratively with the team
• Ability to handle multiple and changing priorities and to work well under pressure
• Experience with Tableau Cloud platform management and user access management

Responsibilities

• Understand the business needs of stakeholders and translate them into reporting deliverables and actionable recommendations
• Support the evaluation of fraud trends, investigate root causes of losses, and formulate proposed solutions and remediation strategies
• Support the team's ongoing process of making data-driven decisions
• Analyze, evaluate, and interpret trends or patterns in multiple complex datasets, including fraud and gaming activity
• Ensure data and reporting accuracy, integrity, and security
• Leverage data analytics tools (such as Tableau, Dataiku, Alteryx, and Excel) to manipulate data, and build and enhance reports, charts, and dashboards
• Continuously re-evaluate business needs, identify gaps, and provide recommendations to improve and streamline processes
• Support the timely resolution of operational and technical issues by working collaboratively with internal and external teams and vendors, and escalating when necessary

Preferred Qualifications

• Experience with Kount or other fraud tools is considered an asset
• Hands-on experience of version control, e.g., GitHub is a plus

Benefits

• RRSP/401(k) Matching
• Comprehensive Health Plans
• Flexible Paid Time Off
• Travel Experience Credit
• Annual Wellness Credit
• Team Events and Monthly Lunches
• Home Office/Commuter Credit
• Work From Anywhere Program
• Parental Leave Top Up
• Adventure Pass