Risk Operations Analyst

Summary

Join Stripe's Partner Risk Operations team as a Risk Operations Analyst! You will ensure alignment between policies, operations, and workflows for financial partners. Accountabilities include managing workflows impacting internal and external stakeholders, identifying and assessing risks, and advising operational teams. You will contribute to projects enhancing due diligence strategies, build scalable processes, and identify gaps in systems and policies. This role requires strong analytical and problem-solving skills, excellent communication, and the ability to work independently and collaboratively. Deep empathy for entrepreneurs and a drive to improve processes are essential.

Requirements

• At least 5+ years of experience in risk management, compliance, or financial operations
• Strong analytical and problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work independently and collaboratively in a fast-paced environment
• Demonstrated ability to manage multiple priorities and meet deadlines
• Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them
• Can analyze feedback patterns and use these insights to drive process and product improvements
• You like ownership, being accountable, and driving towards ambitious goals

Responsibilities

• Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions
• Evaluate merchants, from successful venture-backed startups to well established institutions, by assessing suitability to process on Stripe
• Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements
• Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial partners
• Identify trends and further report these to cross functional teams to enhance detection systems
• Contribute to projects to enhance and optimize due diligence strategy systems and tools
• Help build and scale processes across the risk operations eco-system
• Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders

Preferred Qualifications

• Data analysis tools such as SQL
• Familiarity with risk management related concepts like card brand monitoring, compliance, or KYB/KYC requirements
• Experience in financial partnership relationship management
• Background in regulatory compliance within the financial services industry
• Experience with risk assessment and mitigation strategies in a financial technology environment
• Knowledge of payment processing systems and associated risks