Risk Operations Analyst I

Summary

Join Experian as a Risk Analyst in Costa Rica and contribute to the company's efforts in fraud prevention and risk management. You will be responsible for analyzing data, identifying suspicious activities, and developing strategies to mitigate risks. This role involves collaborating with cross-functional teams, enhancing fraud models, and supporting risk policy analysis. The position requires a minimum of two years of experience in risk, fraud, or compliance analysis, strong analytical skills, and proficiency in data visualization tools. Experian offers a comprehensive benefits package including medical, life, and dental insurance, paid time off, and a performance bonus. This is a fully remote position.

Requirements

• Minimum of 2 years of experience in risk, fraud or compliance analyst roles
• Experience profiling data, including data discovery, cleansing, and analysis
• Previous e-commerce fraud prevention, investigation, or retail fraud prevention experience
• Strong analytical skills with the ability to analyze complex and ambiguous scenarios
• Familiarity with industry risk assessment tools and risk patterns
• Working knowledge of Tableau or other data visualization tools
• Proficiency in documentation practices

Responsibilities

• Identify suspicious patterns, anomalies and high-risk transactions
• Gather transaction data, activity logs, and other relevant information from internal and external sources to support decision-making
• Identify gaps in fraud detection and suggest process and system improvement
• Document findings with detail evidence and appropriate assessment of the data
• Review and validate data for accuracy
• Review customer accounts demonstrating potentially suspicious activity using multiple risk tools
• Monitor the performance of automated fraud screening applications
• Analyze customer behavior and transactions to identify linked fraud trends and data points
• Review high fraud risk transactions related to authentication, chargebacks, and transactional or recurring billing data
• Collaborate with teams to support ad hoc research, impact analysis, and validate issue remediations
• Work with teams to enhance fraud models and internal tools
• Support risk policy analysis and provide suggestions for strategy optimization
• Work with Policy, Operations, and other functional partners to enhance business strategies

Benefits

• Medical, life and dental insurance
• Asociación Solidarista
• International Share Save Plan
• Flex Work/Work from home
• Paid time off
• Annual Performance Bonus
• Education Reimbursement
• Family Bonding
• Bereavement Leave
• Referral Program