Ethos is hiring a
Risk Operations Associate

Summary

Join Ethos, a life insurance company that uses technology and data science to make getting life insurance faster and easier. We're looking for someone with analytical thinking and interest in fighting insurance fraud and risk.

Requirements

• Experience using data to make assessments/judgements
• A growth mindset, curiosity to learn and a team-focused mentality with effective problem solving skills
• The ability to approach challenges from a user perspective while being pragmatic & solutions oriented
• Fraud experience in payments, e-commerce, fintech or insurtech mitigating financial or insurance risk and/or fraud , performing fraud analysis, fraud investigations, or fraud operations is a huge bonus
• Experience in a high growth technology company
• Experience working from a queue

Responsibilities

• Investigate accounts to identify fraudulent insurance agents, customer accounts, payment risk, and other fraud vectors
• Conduct investigations on customer accounts to support insurance partner requirements
• Assess risk factors and trends of potential fraudulent activity
• Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience
• Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
• Participate in bi-weekly, monthly and quarterly business reviews for the broader risk management team
• Work with product manager to build fraud prevention tools