QuartzBio is hiring a
SaaS Implementation Project Manager

Summary

The job is for a Technical Project Manager at QuartzBio, responsible for managing the deployment and implementation of SaaS products for customers, project planning, monitoring, risk management, communication, product expertise, documentation, and leadership. The candidate should have a Bachelor's degree in Information Technology or related field, minimum 8 years experience, 3 years in project management with SaaS solutions, experience with Smartsheets, excellent communication skills, and ability to work in the life sciences industry.

Requirements

• Bachelor's degree in Information Technology or related field
• Minimum of 8 years experience in engineering, product/technical program management, project planning or product development
• 3 years of experience in project management with SaaS or PaaS solutions
• Proven experience managing technical projects, specifically SaaS implementations
• Experience with managing projects with deployments in cloud-based environments such as Amazon Web Services and Microsoft Azure
• Experience with project management tools, with Smartsheets experience preferred
• Excellent communication, leadership, and interpersonal skills
• Ability to balance technical and business considerations for effective project delivery
• Experience working in the life sciences industry, with preferred experience working in the R&D space for clinical drug development with pharma or biotech customers
• Experience working in a startup environment or in a scaling division within a larger organization

Responsibilities

• Deployment and Implementation: Lead the deployment of SaaS products for QuartzBio customers
• Project Planning: Lead the effort for requirements gathering for customer engagements. Develop and maintain comprehensive project schedule outlining tasks, timelines, and dependencies using Smartsheet
• Project Monitoring: Monitor and manage project issues using Smartsheets, JIRA, Slack and Freshdesk (product support) software. Collaborate with cross-functional teams to monitor project scope, goals, and deliverables
• Risk Management: Identify potential risks, escalating appropriately and assisting with develop of mitigation strategies. Proactively address challenges to keep projects on track and within scope
• Communication: Serve as the primary point of contact for QuartzBio customers. Facilitate clear communication among internal non-technical and technical team members, client stakeholders, and leadership. Provide regular project status updates
• Product Expertise: Possess a deep understanding of SaaS products and technologies
• Documentation: Create and accurately maintain detailed project documentation including risk/issue, action item, and financial trackers, meeting agendas and minutes

Benefits

This role is eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation