Implementation Project Manager

Summary

Join Stellic, a fast-growing startup transforming the student experience, as an Implementation Project Manager. You will manage and lead multiple concurrent projects, partnering with internal teams and external stakeholders to deliver a unified degree management platform. This role requires strong project management skills, experience with enterprise clients, and the ability to navigate complex projects. You will work collaboratively across teams, resolve issues, and ensure customer satisfaction. Stellic offers a flexible, outcome-based culture, generous benefits, and the opportunity to make a lasting impact on higher education. The company values diversity and innovation, creating a supportive and rewarding work environment.

Requirements

• Experience in B2B customer-facing service delivery project management
• Skilled in managing highly complex projects with large enterprise customers
• Previous experience working in a fast-paced, high-tech, SaaS startup environment
• Proficient with project management tools such as SmartSheet or Monday.com
• Exceptional organizational skills with demonstrated ability to prioritize workload, and concurrently manage multiple projects
• Excellent written and verbal communication skills with the proven ability to communicate with all levels across the organization
• Collaborative, while able to influence and persuade
• Demonstrable understanding of PMI project management standards and guidelines
• Ability to travel to customer sites when required
• Flexible and adaptable to changes, while showing a positive attitude
• Strong team player with the ability to build and maintain good rapport with both internal and external customers to handle situations with confidence and tact
• Experience building process documentation to outline current or new processes
• Strong negotiation skills used to resolve conflicts and find win-win scenarios

Responsibilities

• Partner with Implementation Managers (Consultants) to lead multiple, concurrent projects to deliver onboarding services to partners
• Engage with the right stakeholders in our Implementation projects to successfully scope and drive the project through successful completion
• Become knowledgeable about the Stellic product and our partner use cases
• Work collaboratively across groups to secure buy-in and drive issues/risks to resolution
• Resolve and transform complex concepts into executable plans
• Develop and execute deadlines and project activities
• Provide Risk and Resource Management by anticipating bottlenecks, providing management escalation, project prioritization, making tradeoffs, balancing the customer needs versus technical constraints and driving initial objectives
• Meet or exceed targets for Customer satisfaction and achievement of project goals
• Understand that our partners are the reason we come to work every day, and will advocate on their behalf to internal teams including Product Management, Engineering and Partner Success

Preferred Qualifications

PMP or CAPM certification strongly preferred

Benefits

• Be part of a customer-centric team that is addressing the core issues in higher education via an expandable platform that is overwhelming loved by students and valued by administrators
• The opportunity to join at the ground level of a promising and developing organization, and build/lead a team critically responsible for its growth
• Work and learn from some of the most prominent thought leaders in higher education and SaaS
• Be part of a culture where ownership, new ideas, and creativity is celebrated
• Generous stock options in a Series A stage startup
• Flexible, outcome-based culture
• Medical, dental, vision, and life insurance
• 401K and commuter benefits
• Annual international retreats in some of the most beautiful cities & towns
• $80,000 - $137,000 base salary, plus equity