Remote Implementation Project Manager

Summary

Join our team and help empower all students to have the best-possible experiences and outcomes by working closely with enterprise partners to deliver a unified and student-centric degree management platform.

Requirements

• PMP or CAPM certification strongly preferred
• Experience in B2B customer-facing service delivery project management
• Skilled in managing highly complex projects with large enterprise customers
• Previous experience working in a fast-paced, high-tech, SaaS startup environment
• Proficient with project management tools such as SmartSheet or Monday.com
• Exceptional organizational skills with demonstrated ability to prioritize workload, and concurrently manage multiple projects
• Excellent written and verbal communication skills with the proven ability to communicate with all levels across the organization
• Collaborative, while able to influence and persuade
• Demonstrable understanding of PMI project management standards and guidelines
• Ability to travel to customer sites when required
• Flexible and adaptable to changes, while showing a positive attitude
• Strong team player with the ability to build and maintain good rapport with both internal and external customers to handle situations with confidence and tact
• Experience building process documentation to outline current or new processes
• Strong negotiation skills used to resolve conflicts and find win-win scenarios

Responsibilities

• Partner with Implementation Managers (Consultants) to lead multiple, concurrent projects to deliver onboarding services to partners
• Engage with the right stakeholders in our Implementation projects to successfully scope and drive the project through successful completion
• Become knowledgeable about the Stellic product and our partner use cases
• Work collaboratively across groups to secure buy-in and drive issues/risks to resolution
• Resolve and transform complex concepts into executable plans
• Develop and execute deadlines and project activities
• Provide Risk and Resource Management by anticipating bottlenecks, providing management escalation, project prioritization, making tradeoffs, balancing the customer needs versus technical constraints and driving initial objectives
• Meet or exceed targets for Customer satisfaction and achievement of project goals
• Understand that our partners are the reason we come to work every day, and will advocate on their behalf to internal teams including Product Management, Engineering and Partner Success

Benefits

• $80,000-165,000 base salary, plus equity
• Medical, dental, vision, and life insurance
• 401K and commuter benefits
• Annual international retreats in some of the most beautiful cities & towns