Summary
Join Anantara, a luxury hospitality brand, as a multi-tasking administrative professional providing comprehensive support to the sales and marketing team. You will handle a wide range of confidential duties, preparing sales documents, managing office tasks, and ensuring efficient record-keeping. Excellent communication and interpersonal skills are essential, along with proficiency in Microsoft Office Suite and relevant software applications. The role requires proactive engagement with clients and internal teams, maintaining positive relationships and contributing to marketing initiatives. Prior sales or administrative experience is preferred, along with a related university degree. This position offers remote work.
Requirements
- Computer literate in Microsoft Windows applications and/or relevant computer applications required
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Responsibilities
- Prepare sales-related documents throughout the sales process (e.g., group proposals, group resumes, and contracts)
- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, and copying)
- Establish an efficient trace File to ensure that all business booked is proper
- Prepare and disseminate month-end reports
- Consistently offer professional, friendly, and engaging service
- Ensure prompt and courteous service is extended to both internal and external customers
- Escort general inquiries on-site inspections
- Prioritize all telephone calls and in-person visitors, scheduling appointments as required
- Maintain a positive relationship with all guests, vendors, Colleagues, and global sales network
- Ensure all sales promotional literature is current and updated
- Provide all administration duties for the Sales office
- Assist with the maintenance of accounts, contacts, activity, and business details within appropriate software applications
- Follow departmental policies and procedures
- Will have proactive sales role/ experience to meet clients or telesales if required
- Weekly tracking for sales activities and proposals/ contracts
- Be familiar with Opera
- Support the marketing initiatives, as per the monthly plan
- Other duties as assigned
Preferred Qualifications
- Previous sales or administrative experience preferred
- University/College degree in a related discipline is an asset
Benefits
Remote Location
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