Sales Assistant

Summary

Join Supplemental Health Care as a Sales Assistant and contribute to building the company's market reputation. This entry-level position involves managing administrative tasks, supporting office staff, and collaborating with various teams. You will handle data entry in VMS and TRM, manage documents, and assist with client communication and billing. The role offers potential advancement to Client Services Manager. Responsibilities include data entry, document management, client communication, and administrative support. The position requires strong organizational skills, proficiency in Microsoft Office, and excellent communication abilities.

Requirements

• Knowledge of proper grammar, spelling and rules of composition
• Must have a working knowledge of computer and software systems including Microsoft Office products and the Internet
• Must be detail-oriented and highly organized
• Ability to work independently and with other team members
• Ability to organize and complete work in a timely manner
• Ability to multi-task
• Ability to communicate effectively with all levels of the organization
• Must be able to work for prolonged periods of sitting, typing and use of the phone and computer
• Must successfully complete onboarding training/tutorials and attend future webcasts/trainings as required

Responsibilities

• Enter field talent and client submission and compliance documents into Vendor Management Systems (VMS)
• Update client tab in Total Relationship Management (TRM) as needed
• Mail out marketing materials/packages to clients as requested
• File various documents in DocuWare
• Update facility contracts in TRM
• Work with VMS Team to assist in getting clients to update VMS sites to ensure correct billing and payment
• Work with Credit & Collections Team to assist in reducing teams outstanding Accounts Receivable
• Prepare account reconciliations and write up adjustments
• Work directly with team manager and work well with interdepartmental managers
• Collaborate with approved 3rd party VMS
• Accurately review, code, calculate and input all timesheets associated with the VMS
• Read, understand and implement 3rd party contractual language
• Ensure all VMS schedule dates and deadlines are met
• Review, approve and (if needed) dispute invoices produced weekly via established methodology, follow-up as needed
• Research, dispute and resolve discrepancies on exception reports within the VMS systems
• Provide administrative support for office staff as requested
• Distribute Hot Jobs to the Recruitment Team as well as the Centralized Recruitment Team Daily
• Send and Revise all new jobs into Open Orders Team
• Skill Marketing of Hot talent in the pipeline that needs a job match
• Review and correction of client submissions as needed to make sure uphold hiring policy and client expectations
• Communicate weekly to clients, list of talent available that could be booked on assignment
• Update client compliance matrix into TRM as well as specific client requirements that the Recruiting Team needs for start of assignment or first day instructions
• Pull Submission Report from TRM, status updates for the team to use in daily whiteboard updates
• Create On-Call Report nightly in conjunction with the Recruitment Team for after-hours staffing & support
• Maintain operational excellence through executing the Supplemental Way
• Help to create an environment of high morale, motivation and teamwork
• Other duties as assigned

Preferred Qualifications

Associates Degree and/or 1-2 years equivalent experience

Benefits

Base Pay is between $18-$26 an hour with bonus