Sales Associate - AI Trainer

Summary

Join our client's dynamic team as a Sales Associate and AI Trainer, playing a key role in shaping the future of AI-enhanced retail experiences. This hybrid position blends sales expertise with cutting-edge AI training, directly impacting the intelligence behind next-generation retail tools. You will serve as a subject matter expert for sales-focused AI training, collaborate with AI development teams, create training materials mimicking real retail scenarios, review and refine AI-generated dialogues, and engage in beta testing. The role also involves documenting patterns in AI-driven sales conversations and staying updated on industry trends. This position requires proven retail sales experience, excellent communication skills, a strong understanding of consumer behavior, and the ability to translate real-world sales scenarios into training data. Remote work is supported.

Requirements

• Proven experience as a Retail Salesperson, Sales Associate, or in a similar role such as Car Salesperson or Sales Representative
• Outstanding written and verbal communication skills, with a focus on clarity and engagement
• Strong grasp of consumer behavior, sales tactics, and closing techniques within retail environments
• Ability to translate real-world sales scenarios into comprehensive training data and documentation
• Detail-oriented with a talent for identifying inconsistencies and areas for improvement
• Comfortable working remotely and independently while collaborating with cross-functional teams
• Proficient in using digital communication and collaboration tools

Responsibilities

• Serve as a subject matter expert (SME) for sales-focused AI training, utilizing extensive knowledge of retail sales processes
• Collaborate closely with AI development teams to provide real-world insights and feedback on retail sales personas
• Create and curate training materials that mimic genuine retail sales scenarios, including objection handling and closing techniques
• Review and refine AI-generated dialogues to ensure accuracy, professionalism, and effectiveness in sales interactions
• Engage in beta testing, offering actionable feedback to enhance AI performance in customer engagement tasks
• Document and report on patterns or inconsistencies identified in AI-driven sales conversations
• Stay abreast of industry trends, best practices, and the newest retail technologies

Preferred Qualifications

• Experience in AI training or conversational data annotation
• Exposure to technologies transforming the retail industry, including e-commerce and automation
• Passion for continuous learning and innovation in both the sales and AI fields