Sales Coordinator

Summary

Join Kiva Confections, a leading cannabis-infused edibles company, as a Sales Coordinator! In this fully remote role, you will develop existing accounts, support sales routes, and assist sales representatives with client needs. You'll be a key liaison between the sales team and internal departments, coordinating deliveries, resolving issues, and managing customer information. Success requires strong communication skills, experience in sales (preferably in cannabis or CPG), and proficiency in Google Suite. This position offers a competitive hourly rate and the opportunity to contribute to a rapidly growing company.

Requirements

• Minimum of 2 years sales experience, preferably in cannabis/CPG
• Experience in managing a territory/portfolio of up to 50 accounts
• Hyper-organized and detail-oriented, able to juggle many tasks at once
• Experience providing excellent customer service
• Must be proficient in using Google Suite
• Proven experience handling high volume incoming sales calls, emails, text messages
• Must display excellent communication skills, both verbal and written

Responsibilities

• Help with coverage of sales portfolios when the existing rep is out of office
• Generate and develop sales resources for the team
• Be a liaison between the Sales team and internal departments
• Coordinate with Metrc team to resolve issues with delivery documentation
• Update partners on deliveries and assist with scheduling off-day deliveries
• Assist in coordinating communication with AR team for credits and AR tasks
• Helping to supply information and update information for customers through our CRM or other relationship management software
• Coordinate sample orders and promo orders to help build business for our partners
• Assist in preparing sales documents, and maintaining customer records
• Assist with new account setup and adding customers to KSS Live

Preferred Qualifications

• ERP experience is a plus
• Experience working with a recognized brand name company strongly preferred

Benefits

• $30 - $30 an hour
• Fully remote