Senior Product Manager

Summary

Join Wellthy as a Sr. Product Manager to shape the future of backup care experiences. You will build features supporting caregiving members, enhance the Care Team's efficiency, and showcase service value to clients. Lead product vision, prioritization, and scoping, reporting to the Chief Experience Officer. Success requires a builder mindset, strategic impact and execution, ownership, vision and cross-functional collaboration, user-centered development, compliance and workflow optimization, data-driven decision-making, ecosystem and integration growth, and security and compliance leadership. The role involves managing high-impact projects with limited resources and competing priorities. Wellthy offers a remote work environment and a comprehensive total rewards package.

Requirements

• 5+ years of product management experience in marketplace, care coordination, or operations-heavy businesses with experience managing high-impact projects with limited resources and competing priorities
• Highly technical, hands-on problem solver – comfortable troubleshooting, writing code, designing solutions, and leveraging new technologies to enhance product capabilities
• Operationally minded, with a deep understanding of workflows, logistics, and service delivery
• Data-driven decision-maker, skilled in leveraging analytics and user feedback to inform product strategy and improvements
• Exceptional cross-functional collaborator, working effectively with engineering, operations, and finance teams
• Proven ability to scale complex services in fast-paced, high-growth environments
• Track record of launching successful products and features in agile environments
• Clear, concise communicator, with strong writing and storytelling abilities

Responsibilities

• Shape the future of our backup care experience
• Build features to better support our caregiving members
• Enable our Care Team to more efficiently deliver a world-class experience
• Showcase the value of our service to clients
• Lead efforts around product vision, prioritization, and scoping

Preferred Qualifications

• Experience in child care, elder care, home services, or gig-based marketplaces
• Strong understanding of compliance and background check processes, including Trust & Safety, provider vetting, and regulatory requirements
• Expertise in payment processing, reimbursement workflows, and financial compliance
• Hands-on experience in caregiving, healthcare, or related service industries

Benefits

• Salary Range: $142,000-$155,000/year
• Remote work environment
• Medical, dental and vision benefits within 30 days of hire
• Retirement saving account with matching company contributions
• Mental health benefits
• 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days)
• Sick and Caregiving Days
• Professional development initiatives for growth
• Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave