Sales Development Representative (Inbound)

Summary

Join Guideline as a Sales Development Representative (SDR) and be the first point of contact for our clients. You will educate and qualify prospects, booking demos for Account Executives. This role involves engaging inbound leads, updating Salesforce, and utilizing sales tools like Salesforce, Outreach, Gong, and Talkdesk. The position is open to candidates in CO, UT, and El Paso/Hudspeth Counties (TX), with a Monday-Friday, 9 am to 5 pm PT schedule. SDRs often advance to Account Executive roles within 12-18 months. Guideline offers comprehensive benefits and perks, including health insurance, paid parental leave, generous time off, a 401(k) plan, and professional development opportunities.

Requirements

• Minimum 1 year of professional working experience
• Experience in a business development or sales role
• Driven - Self motivated to hit daily targets and hungry for growth
• Adaptable - Excited by change & development
• Collaborative - Team first mindset
• Exemplary verbal and written communication skills
• Highly organized with strong attention to detail

Responsibilities

• Educate and qualify prospects who have different degrees of interest
• Introduce qualified prospects to Account Executives (AEs)
• Engage inbound leads (both new and old)
• Qualify prospects
• Book demos for AEs through personalized calls and emails, all while maintaining our SLA
• Monitor and update activity and lead information in Salesforce

Preferred Qualifications

Experience in a business development or sales role

Benefits

• Medical, dental, and vision insurance — We offer multiple plan options with varying company premium contributions
• Opt-out credit for waiving coverage
• Health Savings Account and Flexible Spending Account
• Company paid disability and life insurance
• Optional Voluntary life insurance
• Mental health benefit navigation with Rula for employees and dependents
• Paid parental leave for birthing and non-birthing parents
• Flexible time off in addition to company holidays — We observe the NYSE Holiday Calendar
• We use our own platform and contribute 100% of employee contributions up to 5%
• 1-month paid Sabbatical after 5 years of employment
• Annual learning and development stipend — We reimburse approved professional development expenses, up to $750 per employee per year
• Weekly coaching with your Sales Lead in 1on1s
• Weekly team meetings to collaborate and share learnings
• Quarterly reviews of your professional development goals and metrics
• Quarterly Sales Kickoffs to hear from our leaders and peers
• Sales incentive program
• Equity in the form of Incentive Stock Options (ISOs)