Sales Development Representative

Summary

Join Wing and be part of a team redefining the future of work! As a Sales Development Representative, you will contact potential and existing customers, build rapport, schedule demos, manage a CRM, collaborate with internal teams, set sales goals, create customer surveys, handle inquiries, and perform general administrative tasks. This remote position requires a minimum of one year of sales experience, excellent communication skills, strong organizational abilities, and tech savviness. You will work a graveyard shift and need specific technical equipment. The company offers various benefits, including health insurance, performance incentives, job security, paid training, and opportunities for career growth.

Requirements

• Graduate of any bachelor's degree or certificate course
• Minimum of 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships
• Excellent English communication skills, both written and verbal (at least C1 level)
• Excellent phone, email, and instant messaging communication skills
• Solid organizational and time management skills
• Strong interpersonal skills
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM, and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive & confident with keen attention to details
• Able to work on a graveyard shift
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Responsibilities

• Contact potential & existing customers through various channels to create a pipeline of leads
• Engage and build rapport with potential customers and determine the suitability of company products/services to their needs
• Schedule sales demos and meetings
• Set up & manage a CRM or contact list
• Collaborate with internal teams to align lead generation efforts with overall sales strategy
• Set sales goals to increase revenue & report sales team performance results
• Create, distribute, and collect customer surveys, compiling the results in a datasheet or report
• Conduct general administration tasks
• Handle customer inquiries and complaints as the first point of contact
• Ad hoc tasks

Benefits

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay