Sales Engineer

Summary

Join Aerospike as a technically strong Sales Engineer to contribute to the sales of our real-time data platform products and services. You will maintain in-depth product knowledge, assist in closing sales by addressing technical needs, and effectively communicate technical information to non-technical clients. Success requires strong sales and customer service skills, problem-solving abilities, and the drive to meet sales goals. This pre-sales role involves preparing technical presentations, collaborating with sales teams, generating leads, and providing post-sales support. You will also contribute to product improvement by gathering and evaluating client feedback.

Requirements

• Excellent presentation, communication, and interpersonal skills
• Excellent customer-facing skills directed toward C-Level and Developers
• Linux experience is a must
• Knowledge of Databases; NoSQL, Relational, Distributed, MPP
• Self-starter: must be able to assess, prioritize and complete work with minimal supervision
• Ability to work well under pressure
• Knowledge of Hadoop; Spark, HBase, HDFS, Hive, Impala
• Independent problem solving and troubleshooting skills
• Understand the complexities of mission critical applications
• Ability to provide feedback field requirements to product management and engineering
• Ability to enable customers and partners through Meetups, ‘Beer and Curry’, Training sessions and Hack-a-Thons
• Knowledge of Knowledge Graph, Timeseries, and Feature Stores
• Strong coding skills in at least one language: Java, C/C++, Python, Go, etc

Responsibilities

• Prepare and develop technical presentations to explain our company's products or services to customers
• Discuss equipment needs and system requirements with customers and engineers
• Collaborate with sales teams to understand customer requirements and provide sales support
• Generate high-quality sales leads, follow up after initial contact, and secure and renew orders
• Research, develop, and identify modifying products to meet customers' technical requirements and needs
• Help customers who have problems with installed products and recommend best practices for upgrades
• Solicit and log client feedback and evaluate the data to create new sales and marketing strategies to target customers
• Identify areas for improvement and communicate these issues as well as possible solutions to upper management, including product managers
• Set and achieve sales goals and quotas
• Train other members of the sales team on the technical aspects of the company's products and services

Preferred Qualifications

• Knowledge of Databases; Aerospike, Yugabyte, Cockroach, MongoDB, Cassandra, HBase, Couchbase, etc
• Experience with Cloud; AWS, Microsoft, Google
• Experience with Docker and Kubernetes
• Compute knowledge; Networking, CPUs, SSDs, Memory, etc
• The ability to travel up to 30% of the time
• Previous experience working for a small to medium business