Sales Engineer

Summary

Join Appspace as a Sales Engineer and partner with Account Executives in a pre-sales technical role, showcasing product solutions, setting up demonstrations, and explaining features and benefits to customers and partners. You will also collaborate with Customer Success and Enhanced Services teams as a post-sales subject matter expert. This role requires understanding customer business needs to define fitting solutions, excellent communication skills, and the ability to work effectively across teams. A Bachelor's degree and 5 years of professional experience are preferred, along with specific technical skills and knowledge. Appspace offers competitive salaries, comprehensive benefits, and a flexible work environment.

Requirements

• Ability to build strong customer relationships leading to trusted advisor status within customer and partner base
• In-depth knowledge of baseline pre-sales product and engineering skills
• Knowledge of relevant solutions sets, product line specifications, performance criteria, and applications of use
• Competitive knowledge (in the areas of digital media and content management, space management, room booking)
• Excellent written and verbal communication, listening, negotiation, and presentation skills
• Ability to work effectively across teams and collaborate with a variety of departments
• Demonstrated history of exhibiting technical knowledge and consultative skills
• Bachelor’s Degree and minimum 5 years professional experience (Computer Science/Information Technology and Engineering fields preferred but not required)

Responsibilities

• Provide technical and sales support for assigned and prospective customers
• Take the lead on moving opportunities through the sales process from a technical perspective, knowing when to engage other team members for success and closure
• Perform technical presentations for customers, partners, and prospects
• Assist with developing formal sales plans and proposals for assigned opportunities, selling at the solution and architectural level
• Ability to understand complex customer technical and business situations and identify where Appspace solutions can provide value
• Act as an SME for ongoing implementations and deployments to provide solutions that fit customer use cases
• Collaborate with our Enhanced Services team and Customer Success team to ensure proposed solutions are properly scoped and, ultimately, successful
• Help drive account and partner relationship building
• Keeping up-to-date on relevant competitive solutions, products, and services

Preferred Qualifications

• Prior sales, sales engineering, or solution architect experience
• Working knowledge/use of Salesforce
• Scripting
• Web Development (HTML, JavaScript, and AngularJS)
• O365/Azure
• Working knowledge of containerization/Kubernetes
• Cloud solutions
• IPTV streaming
• Digital signage/video walls
• Space management/room booking tools (IWMS, etc.)
• Prior Software/SaaS Company and Industry experience

Benefits

• Competitive salaries
• Medical, dental and vision coverage
• Disability coverage
• Employer paid life insurance
• Mental health resources
• 401(k) plan
• A fully paid parental leave program
• Generous PTO
• Flexible work schedules
• Remote work opportunities
• Paid company holidays
• Appspace Quiet Fridays (No non-essential internal meetings scheduled)
• A casual dress work environment