Sales Engineer

Summary

Join dLocal, a global payments company, and be part of a team enabling large companies to collect payments in emerging markets. You will assist the sales team with technical aspects of proposals and presentations, participate in pre-sales meetings, and manage technical relationships with partners. The role requires strong technical skills, experience with APIs, and excellent communication abilities. dLocal offers a flexible, remote-first work environment with various benefits including remote work options, flexible schedules, a referral bonus program, learning and development opportunities, language classes, and a social budget.

Requirements

• Bachelor’s degree in Engineering or Computer Science
• +3 years of experience in similar positions
• Experience in working and understanding APIs, with the capability of explaining them to third parties
• Fluent in written and spoken English
• Experience in delivering client-focused solutions based on customer needs
• Passion for customer success and deep interest in understanding client needs
• Excellent interpersonal and communication skills to build effective relationships with customers and work effectively with them
• Excellent analytical, technical, problem-solving and project management skills
• Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time

Responsibilities

• Assist the Sales team with technical aspects of proposals and presentations tailored for different verticals
• Have the ability to present to customer stakeholders at all levels
• Participate in pre-sales meetings to understand customer challenges within their regional context and propose relevant solutions
• Participate in RFIs, RFPs, and similar pre-sale instances
• Own the technical relationship with PSPs gateways and partners we’re connected with, and help identify capabilities and commercial opportunities
• Develop a strong understanding of the company’s sales methodology and metrics
• Ability to translate technical information into sales narratives for Sales, AMs, TAMs and other teams to have a clear understanding of the project and solutions required
• Project Manage delivery across internal areas such as Tax, Fraud Prevention, CS, Ops, TAM, Treasury, Compliance & Legal
• Constantly evaluate areas for improvement in the sales process and makes recommendations to drive efficiency and revenue

Preferred Qualifications

• Experience in payments is a plus
• Ability to write and speak other languages is a plus
• Comfortable working across time zones and collaborating globally

Benefits

• Remote work: work from anywhere or one of our offices around the globe!*
• Flexibility: we have flexible schedules and we are driven by performance
• Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity
• Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded
• Learning & development: get access to a Premium Coursera subscription
• Language classes: we provide free English, Spanish, or Portuguese classes
• Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
• DLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!