Sales Engineer

Summary

Join Samsara as a Sales Engineer and become an integral part of a team modernizing essential industries using cutting-edge IoT solutions. You will contribute to a cleaner, more efficient, and productive supply chain by improving road safety, reducing fuel consumption and emissions, and providing a consolidated platform for connecting operations. This remote position, open to candidates in the Mexico City Metropolitan area, requires 10% travel within that area. You will become an expert on Samsara products, articulate their value to prospects, deliver work products to close deals, assist installers, write API scripts, act as a customer consultant, and liaise between product and sales teams. The role requires a Bachelor of Science degree, 2+ years of relevant experience, and strong technical and communication skills. Ideal candidates will possess additional qualifications and experience in related fields.

Requirements

• Bachelors of Science degree from an accredited University
• 2+ years experience working with customers in a pre-sales, technical consulting, solutions architect, customer success, or customer/product support capacity
• Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
• Ability to explain complex technical concepts to non-technical audiences
• Previous experience managing hardware and/or software product evaluations
• Basic understanding of electronics and electrical systems
• Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems

Responsibilities

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations
• Articulate to prospects how businesses like theirs use Samsara today to solve challenges common to their industry
• Deliver the work products that get deals done.  Think discoveries, demonstrations, value assessments, proof of concept implementations, etc
• Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans
• Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use
• Open the door for deeper entrenchment into accounts (integration, upsell, cross sell) by becoming a consultant to your customers
• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Bachelors of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language
• Work experience building solutions leveraging open API’s
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)
• Consistent track record of success selling complex technical solutions through strategic sales cycles
• Located in Mexico City

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more