Sales Engineer

Summary

Join Sinch as a Sales Engineer and thrive in a dynamic environment, leveraging your technical and communication skills to engage with customers across various segments. This role involves pre-sales activities, project management, and relationship building, focusing on Elastic SIP Trunking (EST) solutions. You will be a proactive problem-solver, leading projects and teams effectively. The ideal candidate possesses 5+ years of experience in Sales/Solutions Engineering and a deep understanding of SIP trunking and VoIP technologies. This position offers a dynamic mix of technical sales, proof-of-concept support, and ongoing technical guidance.

Requirements

• 5+ years in Sales/Solutions Engineering
• BA/BS degree or equivalent practical experience
• Proven experience with SIP trunking solutions, and integrating VoIP technologies with enterprise-level platforms
• Experience with messaging services including SMS, MMS, RCS and other common channels
• Capable of discussing designs and implementing complex telecommunication solutions to ensure a proper understanding of operational efficiency and seamless integration with existing infrastructure
• Demonstrated ability to manage complex technical projects and lead technical strategy in sales engagements
• Exceptional communication skills, with a knack for presenting technical information to various non-technical stakeholders clearly and persuasively
• Proven success in fostering collaboration across multiple departments and effectively managing stakeholder relationships
• Deep understanding of the industry, including trends, challenges, and opportunities, with the ability to translate this knowledge into actionable sales strategies

Responsibilities

• Engage with customers across multiple vertical segments in pre-sales activities
• Manage projects and relationships
• Lead projects and teams effectively
• Provide technical expert support for Elastic SIP Trunking (EST) from initial engagement through successful deployment
• Provide proof of concept support
• Provide continual technical guidance
• Discuss designs and implement complex telecommunication solutions to ensure a proper understanding of operational efficiency and seamless integration with existing infrastructure
• Manage complex technical projects and lead technical strategy in sales engagements
• Present technical information to various non-technical stakeholders clearly and persuasively
• Foster collaboration across multiple departments and effectively manage stakeholder relationships
• Translate industry knowledge into actionable sales strategies

Preferred Qualifications

• Email experience
• Desire to work in a fast-paced startup environment

Benefits

• Comprehensive market competitive medical, dental, and vision plans
• Variety of supplemental plans including access to telehealth for all participants
• Free virtual counseling resources through our global Employee Assistance Program
• Roth and Pre-tax 401(k) options including an employer match for all participants
• Generous paid time off program
• Paid parental leave and family planning support
• Flexible remote work offerings
• Paid time off to support a volunteer program of your choice
• Bonus