Sales Engineer II

Summary

Join Ooma as a Sales Engineer II and contribute to our mission of empowering people to connect smarter. Reporting to the Sales Engineering Team Director, you will leverage your technical expertise to support direct and channel sales teams. Your primary responsibility is to deliver technical expertise throughout the sales cycle, qualifying and closing high-value opportunities. This role requires strong technical skills, strategic thinking, and leadership abilities. You will engage with customers at all levels, provide technical leadership in presentations and demonstrations, and collaborate with various teams to ensure seamless solution integration. Expect up to 60% travel annually, depending on assignments. Ooma offers competitive compensation, benefits, and generous company perks.

Requirements

• 7+ years of experience in Sales Engineering, within a global, high-growth technology focusing on Cloud Telephony, Contact Center and CPaaS business
• Extensive experience in technically leading RFx responses
• Must have passion and energy for building business relationships and must be accustomed to driving the simplification of complex concepts into compelling customer proposals
• Proven experience with at least 2 of the following platforms: 2600Hz, BroadWorks, Cisco Webex Calling/Contact Center, Cisco UCM, and Metaswitch
• Proven track record in closing deals with Service Providers and Carriers
• Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills
• Strong written and oral communication skills and ability to manage your time effectively are critical
• Bachelor’s degree in Engineering, Computer Science, or a related field; MBA or significant relevant experience

Responsibilities

• Engage in high-impact sales pursuits and interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey
• Provide technical leadership during sales presentations, demonstrations, and proof-of-concept engagements
• Engage with marketing to align on effective pipeline generation activities in the Strategic market and create new routes to market to create a new prospecting pipeline funnel pipeline
• Ensure the seamless integration and deployment of solutions, addressing any technical issues that may arise
• Demonstrate strong executive alignment with key resources across the Partner/Channel community
• Work closely with product management, marketing, and R&D teams to ensure the development of solutions that align with market demands and customer feedback
• Serve as a liaison between sales engineering and other departments to communicate customer needs and market trends
• Maintain a rigorous feedback loop with the product teams and deliver a point of view on roadmap investment priorities
• Drive the creation of technical collateral, including whitepapers, case studies, and solution briefs

Benefits

• Competitive compensation, benefits and generous company perks
• Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
• RRSP Match
• Employee Stock Purchase Plan
• Unlimited paid time off as well as corporate holidays observed