Sales Executive V

Summary

Join Rackspace as a sales expert specializing in identifying, developing, and closing opportunities with new and existing customers to drive profitable growth and positive customer experiences. You will own and develop customer relationships, collaborating with internal and external resources. Leverage subject matter experts to provide solutions aligned with business priorities. This role encompasses the full sales cycle, from acquiring new customers to expanding existing accounts. You will utilize industry knowledge to differentiate Rackspace and build deep relationships with strategic customers, presenting impactful business solutions. This position requires expertise in sales, strong relationship-building skills, and the ability to engage with C-suite executives. Higher-level responsibilities include large deal business development and retention of high-value customers.

Requirements

• Possess expert-level knowledge in professional sales training and sales process
• Have expert-level understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline
• Possess expert-level knowledge of Rackspace product portfolio, strategy, competitors, and customers
• Have analytical skills
• Have buying process skills
• Have client/customer service skills
• Have data-driven decision-making skills
• Have leadership skills
• Have negotiation skills
• Have new account acquisition skills
• Have people management skills
• Have public speaking skills
• Have presentation building skills
• Have quality assurance skills
• Have sales lead generation skills
• Have sales management skills
• Have sales operations management skills
• Have a Bachelor's Degree, preferably in a field related to the role. Additional relevant experience may substitute degree requirement at the manager’s discretion
• Have 12-14 years of experience in the field
• Be able to travel domestically/internationally, greater than 50%

Responsibilities

• Be responsible for the full sales cycle from lead to close
• Build and own account plans, including pursuit plan, timeline, deliverables, and goals, for named prospects and strategic accounts assigned
• Build and own integrated portfolio plan to prioritize activities targeted at prospects and customer base
• Provide input into additional strategic pursuits within territory that align with overall Rackspace competitive strategy
• Coordinate with Marketing and BDRs to select targeted marketing plays to run for sales plays
• Lead defined sales process for all Rackspace solutions
• Conduct targeted outbound prospecting within assigned accounts. Collaborate with sales support on outbound efforts and lead generation activities
• Utilize business relationships to drive new business opportunities for new and/or existing enterprise accounts
• Engage potential customer to understand high-level needs and verify right fit for Rackspace solution and to qualify leads based on set framework
• Perform proactive assessments of how well Rackspace solutions meet the customer requirements and what customization would be required; present the assessment to customers as part of the sales process
• Lead efforts to create proposal for solution to prove value add. Provide customers with Rackspace product offering based on facts and an understanding of their current/future business needs and objectives
• Develop and deliver innovative strategies that benefit customers and/or customers
• Develop and nurture relationships with key stakeholder to drive decisions that result in the close of the sale
• Lead the negotiation, closure, and documentation of customer contracts and renewals
• Proactively identify and participate in the resolution of complex problems that impact the direction of the business
• Identify opportunities to create promoter Partners & Customers and work to identify new ways to leverage our product set in order to delight them
• Cultivate and maintain strong relationships with Support Teams, Account Managers and Sales Support Teams
• Work closely with Sales Engineers, Technical Sales Reps to perform in depth assessment of customer needs and infrastructures
• Utilize business relationships to drive new opportunities

Benefits

• Offer training and development through Rackspace University®, including Microsoft™ certifications and leadership training
• Provide paid volunteer time off
• Offer a well-rounded suite of health and wellness programs