Sales Engineer

Summary

Join MixMode, a leader in AI cybersecurity solutions, as a Sales Engineer. You will be a key technical representative, showcasing our platform's value to critical infrastructure clients. Collaborate with sales, product, and engineering teams to create secure solutions for complex OT/IT security challenges. Guide customers through evaluations, pilots, and proofs-of-value (POVs). The ideal candidate possesses cybersecurity, networking, and advanced analytics expertise, along with strong communication and problem-solving skills. Experience with critical infrastructure clients is essential. This role involves leading technical pre-sales cycles, from initial contact to closing deals.

Requirements

• BS in engineering, computer science or technical field, or equivalent combination of education and experience
• 5+ years of experience in sales engineering (in cybersecurity and networking technology or advanced analytics domains preferred)
• Experience working with OT/ICS environments or securing critical infrastructure
• Excellent written and verbal communication skills
• Able to articulate technical knowledge to business and technical contacts alike
• Creativity, positivity & the ability to think critically and problem solve
• Experience working with virtualized environments (VMWare, Hyper-V, etc.)
• Experience working with networking technologies such as SPAN, TAP, routing, switching, firewalls, and proxies
• Experience working with public cloud environments (AWS, Azure, GPC etc.)
• Familiarity with various cybersecurity tools (such as SIEM, NDR, NTA, UEBA) and exploitation methodologies, common malware families, and Antivirus evasion techniques
• Experience with modeling and demonstrating cybersecurity exploits in a lab environment for demonstration purposes
• Working knowledge of industry frameworks (MITRE, Cyber Killchain etc.)
• Scripting and programming experience (Bash, Python, PowerShell, Ansible, Terraform)

Responsibilities

• Partner with Account Executives and others to lead technical discovery, solution design, and product demonstrations for prospects and customers in sectors like energy, utilities and transportation
• Understand the customer’s requirements and articulate how MixMode meets their needs, budget and timeline
• Demonstrate the MixMode platform while providing technical and best guidance to both technical and non-technical audiences. Understand MixMode’s differentiators
• Research the technical requirements of an opportunity to scope and architect a solution that meets the customer’s needs
• Provide technically accurate, sales and marketing appropriate , written and verbal responses to prospect Requests for Proposal (RFP) and Requests for Information (RFI)
• Conduct Proof of Value (POV) engagements for sales opportunities, including scoping, mutually agreed upon deliverables, desired outcome agreement with the prospect, as well as installation and configuration of the MixMode Platform
• Candidates must be able to lead POV review calls before, during, and after POV engagements, and provide technical content for executive reviews upon completion
• Accurately and professionally address prospect technical questions and objections from the POV/sales opportunity process
• Prepare and deliver prospect and customer presentations, including demonstrations of MixMode, to address customer requirements and in support of marketing or partner activities on an as-needed basis
• Work with the MixMode Support, Engineering and Product teams to resolve outstanding issues, communicate feature requests as well as prospect and partner meeting trends to help ensure alignment
• Support the implementation and growth of existing MixMode customers, as needed, by providing technical and use-case demonstrations and support
• Maintain MixMode demo environment to ensure current exploits & tactics can be demonstrated to customers

Preferred Qualifications

• Success being part of an exciting high-growth company — where growth often eclipses the structure that supports it
• Experience working with channel partners and understanding of a channel-centric go to market approach
• Experience working for vendors in the enterprise cybersecurity security space
• Can-Do Attitude

Benefits

• Remote-First Work Culture
• Healthcare (Medical, Dental, Vision)
• Basic & Voluntary Life and AD&D
• Flexible Spending Account (FSA)
• 401(k) with Employer Match
• Paid Holidays & Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)