Sales Manager

Summary

Join Thumbtack's Sales team and help us grow by recruiting, onboarding, training, and managing SDRs or AEs. As a Sales Manager, you will coach your team to achieve KPIs, remove sales obstacles, and optimize the sales pitch. You'll build trust and rapport with professionals, surface learnings from sales conversations, test new data sources and sales processes, and improve the quality and quantity of professionals on Thumbtack. This role is key to driving revenue and requires strong sales acumen and leadership skills. You will maintain high team morale, set and achieve goals, manage campaigns and team productivity, and streamline workflows. The position involves training, mentoring, providing feedback to leadership, and becoming a product expert.

Requirements

• Expert at solution-based selling through aligning prospect goals, needs and problems to product solutions
• Have a collaborative attitude to share techniques and success with the team
• Experience with CRM and sales tools, preferably Salesforce
• Must have a minimum of 3 years cold-calling/outbound sales and 2-3 years of people management experience handling a sales team
• Be able to multitask, be detail oriented, stay organized, and be available for the team during shift
• Expert in creating processes for scale and SOPs to be more efficient and drive results
• Must have excellent communication skills (voice and non voice) to be able to clearly explain the benefits and features of our product well
• Leadership. Be able to motivate, influence mindsets, create positive team selling environments

Responsibilities

• Maintaining high team morale, setting & achieving goals both as a team, coaching and improving the sales process, managing ever-changing campaigns and team productivity, and helping to streamline the SDR or AE workflow and operations processes
• Train and mentor current team members and new hires on sales strategies, scripting, and processes in a work from home environment
• Provide feedback to Sales Leadership, Sales Operations and Enablement on ways to improve workflow and efficiency for SDRs or AEs, as well as identify training needs
• Become an expert in the Thumbtack product and clearly articulate why every business professional needs the product as part of their business plan
• Other duties as assigned or required

Preferred Qualifications

#LI-Remote