Sales Operations Specialist

Summary

Join Vonage and help us innovate cloud communications for businesses worldwide! We are seeking a dynamic and experienced Sales Operations Consultant to join our team. Reporting to the Senior Director of Sales Operations, this role will partner closely with the sales organization to drive operational excellence, analytics and insight, efficiency, and strategic alignment. The consultant will collaborate with sales leaders to develop and execute tactical and strategic initiatives, partner with cross-functional teams, identify and implement solutions to drive improvement, and establish robust data analytics and reporting capabilities. The ideal candidate will have 3+ years of experience in Sales/Revenue Operations, proven ability to implement impactful transformation, strong analytical skills, proficiency in Salesforce, and excellent communication skills. The role requires experience working in a fast-paced, high-growth environment, preferably within the technology or SaaS industry. Vonage offers a chance to work with global brands and contribute to their digital transformation.

Requirements

• 3+ years of experience in Sales/Revenue Operations or related field, with a focus on operational excellence, transformation and strategy
• Proven ability to identify, quantify/business case and implement impactful transformation
• Strong analytical and quantitative skills, with experience in data analysis and reporting
• Creating and tracking sales KPIs
• Proficiency in Salesforce
• Proven ability to drive cross-functional collaboration and influence stakeholders at all levels of the organization
• Excellent communication and presentation skills, with the ability to distill complex information into clear and actionable insights
• Experience working in a fast-paced, high-growth environment, preferably within the technology or SaaS industry

Responsibilities

• Collaborate with Sales leaders to develop and execute tactical and strategic initiatives that enhance the overall effectiveness and efficiency of the Sales organization
• Partner with cross-functional teams, including Sales, Marketing, Product, and Finance, to ensure outcomes, alignment and collaboration on key initiatives
• Identify and quantify/qualify opportunities to drive significant improvement against key metrics/outcomes
• Implement solutions working across multiple levels and functions of the business with solid PPM fundamentals and strong governance
• Control and prioritize opportunities and manage expectations of transformation portfolio within hierarchy and across the business
• Partner with enablement to ensure seamless rollout of changes to impacted business areas
• Establish and maintain robust data analytics and reporting capabilities to track key performance metrics and provide actionable insights
• Develop and deliver regular reports and presentations to senior leadership, highlighting key insights and recommendations

Preferred Qualifications

Experience with tools like Tableau, SQL, Lucidchart, and Gong is a strong plus