Sales Operations Specialist

Summary

Join Vonage's Sales Operations team as a Sales Operations Consultant and drive operational excellence, analytics, and strategic alignment within the sales organization. Collaborate with sales leaders and cross-functional teams to develop and execute initiatives enhancing sales effectiveness and efficiency. Identify and implement solutions to improve key metrics, working across various business functions. Establish robust data analytics and reporting to provide actionable insights to senior leadership. This role requires a Bachelor's degree, 3+ years of relevant experience, strong analytical and communication skills, and experience with CRM and other sales tools. The ideal candidate will have experience in a fast-paced, high-growth technology environment.

Requirements

• Bachelor's degree
• 3+ years of experience in Sales/Revenue Operations or related field, with a focus on operational excellence, transformation and strategy
• Proven ability to identify, quantify/business case and implement impactful transformation
• Strong analytical and quantitative skills, with experience in data analysis and reporting
• Proven ability to drive cross-functional collaboration and influence stakeholders at all levels of the organization
• Excellent communication and presentation skills, with the ability to distill complex information into clear and actionable insights
• Experience working in a fast-paced, high-growth environment, preferably within the technology or SaaS industry

Responsibilities

• Collaborate with Sales leaders to develop and execute tactical and strategic initiatives that enhance the overall effectiveness and efficiency of the Sales organization
• Partner with cross-functional teams, including Sales, Marketing, Product, and Finance, to ensure outcomes, alignment and collaboration on key initiatives
• Identify and quantify/qualify opportunities to drive significant improvement against key metrics/outcomes
• Implement solutions working across multiple levels and functions of the business with solid PPM fundamentals and strong governance
• Control and prioritize opportunities and manage expectations of transformation portfolio within hierarchy and across the business
• Partner with enablement to ensure seamless rollout of changes to impacted business areas
• Establish and maintain robust data analytics and reporting capabilities to track key performance metrics and provide actionable insights
• Develop and deliver regular reports and presentations to senior leadership, highlighting key insights and recommendations

Preferred Qualifications

Proficiency in CRM and success tools such as Salesforce; experience with tools like Tableau, SQL, Lucidchart, and Gong is a strong plus