Sales Solutions Specialist

Summary

Join Axon's Sky-Hero team as a Solutions Sales Specialist, revolutionizing tactical operations with advanced robotics. You will promote and sell these innovative products to law enforcement agencies, converting interest into purchases. Based remotely in the US (East or West Coast), this role demands extensive travel (60-70%+). Responsibilities include developing product expertise, acting as a key sales resource, understanding customer needs, showcasing products through demonstrations, managing sales pipelines, collaborating with other teams, gathering customer feedback, and exceeding sales targets. The ideal candidate possesses at least 5 years of experience in tactical operations and solution-oriented sales, strong commercial awareness, and a passion for public safety. Axon offers competitive benefits.

Requirements

• At least 5 years of experience in a tactical operations environment, either in military or law enforcement
• At least 5 years of experience in solution-oriented sales, with a background in negotiating and closing complex, strategic, multi-year agreements; experience selling to law enforcement, military, or IT departments is a plus
• Strong commercial awareness with the ability to engage effectively with diverse audiences, including police and military personnel, adapting communication to their specific operational needs
• Excellent organizational skills, with a proven capability to establish and document an efficient commercial sales flow from prospecting to deal closure
• Genuine interest in public safety and high-tech solutions, with a passion for advancing the use of tactical robotics in the field
• Positive, enthusiastic, and customer-centric, with a demonstrated eagerness to learn and readiness to adapt to customer needs independently
• High attention to detail and a commitment to precision, holding customer satisfaction and service as top priorities in all commercial tasks
• Ability to work effectively in a fast-paced, dynamic environment, managing tight deadlines and adapting to evolving project requirements with agility
• Proactive thinker, open to constructive dialogue with project stakeholders and collaborative problem-solving
• Comfortable stepping outside the comfort zone and demonstrates readiness to learn new technologies in the tactical robotics space
• Proficient in Microsoft Office suite; experience with CRM tools is a plus
• Proficient in English; additional language skills are a plus
• Holds a valid driver’s license for necessary travel to client sites and product demonstrations

Responsibilities

• Develop an in-depth understanding of Sky-Hero’s tactical robotics to effectively engage and convert prospective state and local law enforcement and military customers into purchasing clients
• Act as a key resource within the Axon sales team, providing expertise on Sky-Hero products and ensuring the broader team has the insights needed to position these solutions effectively
• Be customer-centric, dedicated to understanding each customer’s operational challenges and workflows, building a strong contact network within each account, and fostering relationships that drive satisfaction and trust
• Be comfortable showcasing the capabilities of Sky-Hero products through hands-on demonstrations, ensuring that prospects can see how these tools can address their unique tactical needs
• Be passionate about the role of tactical robotics in advancing public safety, committed to showing how Sky-Hero can support law enforcement and special forces operations missions
• Manage your sales pipeline from lead generation through to deal closure, using our CRM to keep account statuses up-to-date and maintain a reliable forecast for leadership
• Collaborate with the marketing, training, and support teams to align on sales messaging, customer education, and product support strategies
• Gather and share feedback from the field with product development, helping to shape future improvements to meet evolving customer needs
• Meet or exceed your sales targets by guiding prospective customers from first contact to final purchase, focusing on multi-unit deals where possible
• Be committed to building your expertise, staying current on Sky-Hero’s technical specs and market trends to provide customers with the most accurate, relevant information

Preferred Qualifications

• Experience selling to law enforcement, military, or IT departments
• Experience with CRM tools
• Additional language skills

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs