Sales Support Analyst

Summary

Join Octopus Deploy's Revenue Operations team as a Sales Support Analyst! Based remotely in the United Kingdom, you'll serve as a trusted advisor to the sales team on deal structure and quoting, monitor communication channels for assistance, and partner with various teams to improve processes and deliver training. This role requires experience in the Enterprise SaaS/B2B industry, sales enablement training, and strong communication and quantitative skills. Octopus Deploy offers a remote-first, transparent, and supportive work environment with competitive compensation, generous paid time off, parental leave, and pension contributions. Apply today and help us continue our growth trajectory!

Requirements

• Proven familiarity with the Enterprise SaaS/B2B Industry
• Demonstrate the ability to partner with GTM Teams and other cross functional departments
• Experienced in delivering sales enablement training or other learning and development plans
• Have a basic understanding of revenue recognition rules
• Highly organized, customer-focused, innovative and strong attention to details
• You are an excellent communicator, self-aware, transparent, professional, and open to feedback
• Comfortable multi-tasking and prioritizing at times of high volume, schedule flexibility during End of Month, End or Quarter is important
• Strong quantitative skills and highly proficient in gSuite, Salesforce.com

Responsibilities

• Serve as the trusted advisor to the Sales team on deal structure and quoting, advises the team on alternative contract options, and/or value proposition to help drive deal closure
• Monitor the Sales Support Slack channel to provide general assistance and advice on common deal questions, Quote to Cash process, and licensing questions
• Partner with Sales to accelerate the quoting process through operational efficiencies, training calls, and searches for enablement opportunities to support the revenue organization further
• Partner with the Revenue Platform team to facilitate process and system improvements
• Collaborate with impacted parties to identify solutions for common Quote to Cash errors
• As time allows, opportunities for focus on Quote to Cash process automation and improvement, identify and produce enablement content based on trending needs, and other ad-hoc opportunities may arise
• Delivers relevant training to new and existing Sales reps on QTC best practices
• Represents Sales Operations in a capacity relevant to the Sales Support responsibilities

Preferred Qualifications

• Deal Desk, Order Management, Sales Operations or Pricing experience
• Basic knowledge and understanding of a CPQ tool (bonus points for Zuora CPQ experience)

Benefits

• Minimum of 25 days annual leave
• Up to 10 days of paid sick and carers leave
• 12 weeks of fully paid parental leave with flexible return options
• Pension contributions of up to 5%
• Stock options
• Remote work