Sales Training Manager

Summary

Join Natera as a Sales Training Manager, Organ Health, and create and deliver engaging clinical and sales training content for multiple products. You will lead onboarding for new hires, develop training programs, partner with cross-functional teams, and translate complex clinical information into practical sales applications. This role requires strong communication and presentation skills, proficiency in various software platforms, and a deep understanding of the sales process. The position involves significant travel (40%) and requires a minimum of 5 years of experience in the laboratory diagnostics industry. Natera offers competitive benefits, including comprehensive medical, dental, vision, life, and disability plans, as well as free testing for employees and their families.

Requirements

Minimum of 5 years related experience in the Laboratory Diagnostics Industry (diagnostic sales or sales management, sales training, medical affairs, etc.) is required

Responsibilities

• Lead exceptional onboarding experience for sales team new hires in the Organ Health business unit
• Develop and deliver highly engaging new hire sales training content, sales training programs, and continuing education on all Organ Health products for a growing commercial team
• Partner with members of cross-functional teams to organize and execute live and recorded educational content
• Dissect complex clinical literature to create key takeaways and contextual sales process applications
• Understand competitive market space and provide relevant content in rapidly changing environments
• Become proficient in the language and application of the Natera sales process
• Master knowledge of sales tools and analytics platforms including Salesforce and Qliksense
• Create educational courses within the sales training platform, Showpad utilizing PowerPoint and Google Slides accompanied by voice recorded content
• Spend time in the field with sales professionals to better understand the needs and challenges of the sales force
• Perform other duties as assigned

Preferred Qualifications

• Master's Degree or higher in medical or biological sciences is preferred
• Knowledge of clinical applications and fundamental aspects of genetic testing is preferred
• Competency in the foundational dynamics of transplant medicine and renal disease is preferred
• Previous field experience in a customer-facing role is preferred
• Prior experience performing work in a Learning Management System (LMS) preferred

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• Generous employee referral program