Sales Training Manager

Summary

Join Natera as a Sales Training Manager, Organ Health, and lead the creation and delivery of engaging clinical and sales training content for multiple products. Develop strong relationships with sales leadership and professionals to identify and address training needs. Responsibilities include onboarding new hires, developing training programs, partnering with cross-functional teams, and creating educational content. You will dissect complex clinical literature, understand the competitive market, and master Natera's sales process and tools. Field experience with sales professionals is crucial to understand their needs and challenges. Compensation includes base salary, bonus, and RSUs.

Requirements

• Minimum of 3-5 years related experience in the Laboratory Diagnostics Industry (diagnostic sales or sales management, sales training, medical affairs, etc.) is required
• Technical understanding of Natera’s products and services
• Advanced understanding of sales processes
• Effective attention to detail, even when the task is time sensitive
• Ability to solve problems, adapt to change and adjust to overcome challenges in a timely, professional manner
• Able to manage multiple deadlines and priorities in an organized fashion within a fast-paced environment
• Ability to work both independently and collaborate cross-functionally to meet deadlines
• Effective written and oral communication skills
• Dynamic presenter and educator with a keen understanding of adult learning principles
• Strong proficiency in Google suite (Slides, Docs, Sheets, etc.) and applications (Gmail, Gchat, GCalendar, etc)
• Proficient with or the ability to quickly adapt to programs like Zoom, Showpad, etc
• Knowledge of photo editing tools like Adobe Photoshop, Microsoft Paint, and Windows Snipping Tool

Responsibilities

• Lead exceptional onboarding experience for sales team new hires in the Organ Health business unit
• Develop and deliver highly engaging new hire sales training content, sales training programs, and continuing education on all Organ Health products for a growing commercial team
• Partner with members of cross-functional teams to organize and execute live and recorded educational content
• Dissect complex clinical literature to create key takeaways and contextual sales process applications
• Understand competitive market space and provide relevant content in rapidly changing environments
• Become proficient in the language and application of the Natera sales process
• Master knowledge of sales tools and analytics platforms including Salesforce and Qliksense
• Create educational courses within the sales training platform, Showpad, utilizing PowerPoint and Google Slides accompanied by voice recorded content
• Spend time in the field with sales professionals to better understand the needs and challenges of the sales force
• Perform other duties as assigned

Preferred Qualifications

• Master's Degree or higher in medical or biological sciences is preferred
• Knowledge of clinical applications and fundamental aspects of genetic testing is preferred
• Competency in the foundational dynamics of transplant medicine and renal disease is preferred
• Previous field experience in a customer-facing role is preferred
• Prior experience performing work in a Learning Management System (LMS) preferred

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• A generous employee referral program