Remote Salesforce Administrator II
at Dwolla

Summary

Join our team as a Salesforce Administrator II at Dwolla and help develop and implement a vision for the next iteration of Dwolla's customer relationship management (CRM) tool ecosystem.

Requirements

• Bachelor’s degree or 3 years professional experience
• 3-year working with Salesforce
• Salesforce Administrator Certification required
• Salesforce Advanced Administrator preferred
• Hands-on experience with Experience Cloud and Salesforce Lightning
• Basic knowledge of Salesforce cloud paradigms, inherent risks, and appropriate deployment strategies
• Good understanding of SF Reporting and Dashboard capabilities
• Experience working with SF Data Tools like Data Loader
• Strong understanding of Salesforce best practices and functionality
• Understanding of project management principles and agile methodologies
• Strong analytical thinking and troubleshooting skills
• Strong written and verbal communication skills

Responsibilities

• Create new documentation for additional implementations and revise any documentation after improvements are made
• Apply best practice knowledge to assess areas of improvement and increase automation
• Customize Salesforce setup, with guidance from key stakeholders, to align with business and sales processes
• Perform data validation and hygiene
• Articulate data requirements and data quality standards
• Collaborates with team members and stakeholders to create comprehensive and cohesive solution approaches and implementations
• Solve complex problems and develop innovative solutions related to the Salesforce platform while driving for “out of the box” solutions and articulating pros/cons of customizations
• Deliver optimal and scalable solutions with best practice

Benefits

• Unlimited Paid Time Off (with a mandatory PTO minimum of 5 days every 4 months)
• 12 weeks paid parental leave
• Medical, dental and vision insurance (Health plan options include FSA & HSA options and more…)
• Stock options
• 401k (with 4% company match)
• Long-term disability insurance
• Life insurance