Salesforce CPQ Implementation Consultant

Summary

Join Pierce Washington, a leading Salesforce Revenue Cloud solutions provider, as a Salesforce Implementation Consultant. You will work closely with clients to design and implement CPQ solutions, leveraging your expertise in business analysis and declarative configurations. This 100% remote position requires 3+ years of Salesforce experience, including hands-on experience with Revenue Cloud and CPQ projects. You will be responsible for gathering requirements, developing user stories, completing configurations, and collaborating with clients and internal teams. The role involves consistent travel in the first six months. Pierce Washington offers a competitive compensation package and a flexible work environment.

Requirements

• 3+ years of Salesforce industry experience in a consulting capacity working with the Revenue Cloud and a proven understanding of the software development lifecycle
• Prior experience as a Business Analyst/Consultant or similar role on 2+ CPQ projects that were at least 6 months in duration
• Hands-on declarative configuration experience implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes
• Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs
• Skilled at defining and documenting current and future state business processes and requirements for ongoing system improvement initiatives
• Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services
• Excellent client-facing written and oral communications skills
• Experienced in executing gap analysis and requirements traceability matrices
• Experienced in project management theories, practices, and methods including Agile
• Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months
• Required Salesforce certifications: Administrator, CPQ Specialist
• Bachelor’s degree in business, computer science, or engineering

Responsibilities

• Work closely with a Solution Architect in a client-facing capacity, your primary responsibility is to identify and document business processes, gather, synthesize, and translate business requirements into user stories, and complete the declarative configurations required
• Co-lead discovery workshops to gather, define, and document current state and future state business processes and functional requirements
• Document requirements in the form of process flow diagrams and user stories
• Participate in the creation of prototypes and proof-of-concepts and demonstrate solution functionality to client stakeholders as needed
• Complete declarative configurations for Salesforce Revenue Cloud projects, including products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes
• Develop implementation estimates and plans for phases of the delivery lifecycle, including configuration, development, testing, training, communications, deployment, and post go-live support
• Design user story test scripts and participate in end-user acceptance testing
• Demonstrate a strong understanding of Salesforce Revenue Cloud capabilities and clearly communicate its limitations and best practices to clients
• Develop and present solution options to client, evaluating the pros and cons of declarative configuration against code and customization
• Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping
• Participate in training content development and administrator and end-user training delivery
• For clients with complex configuration requirements, you will leverage our strategic partner solution, Logik.io. Upon hire, we will train you to acquire a working knowledge of the Logik solution and during projects, you will be able to pull in our internal Logik.io Center of Excellence team
• Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions

Preferred Qualifications

• Experienced with Conga Document Generation, Visio, JIRA, Prodly, Copado, or similar tools desirable
• Experience in the High Tech or Manufacturing industries highly desired
• Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant
• Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax

Benefits

• Competitive compensation package
• Health, vision, dental, life & disability insurance
• Flexible, collaborative work environment with a commitment to work life balance
• Work anywhere, with full remote and hybrid options depending on location
• Learn and challenge yourself in a fast-paced, growing tech company