Salesforce Program Manager

Summary

Join Neocol as a Program Manager and lead complex, multi-workstream programs for innovative subscription companies. You will oversee project execution, manage client relationships, and drive strategic decision-making. This senior-level role offers a pathway to an Engagement Director position, providing opportunities for growth and leadership. Responsibilities include managing program scope, budget, and resources, ensuring high-quality solutions and client satisfaction. You will collaborate with cross-functional teams and contribute to continuous improvement initiatives. The ideal candidate possesses extensive project/program management experience, strong Salesforce knowledge, and exceptional communication skills.

Requirements

• 7+ years of Project/Program Management experience (and/or combined relevant experience) delivering Salesforce or technology projects in a consulting capacity
• Strong understanding of Salesforce Revenue Cloud (CPQ/Billing), data migrations, and integrations
• Experience managing multi-phase, multi-stakeholder programs across global teams
• Exceptional executive presence, communication, and leadership skills
• Proven ability to drive program-level strategy, governance, and risk mitigation
• Strong background in agile, waterfall, and hybrid project delivery methodologies

Responsibilities

• Lead and manage large-scale, complex programs with multiple workstreams and stakeholders
• Oversee project scope, schedule, budget, and resources, ensuring delivery of high-quality solutions
• Drive program governance, risk management, and issue resolution while maintaining alignment with client goals
• Collaborate closely with Engagement Directors, Solution Architects, and Business Analysts to execute strategy
• Coordinate client communications and with Neocol team resources accordingly
• Work with internal and Client team members to successfully achieve project objectives
• Work with Neocol Project Managers to share resources across projects and maintain forecasts
• Clear and effective communication on risks, scope changes, and an understanding of change management techniques and processes
• Proper escalation and support provided for internal resource needs and oversight
• Serve as the primary client liaison, ensuring program success and long-term client satisfaction
• Establish and maintain executive-level relationships with client stakeholders
• Lead program status meetings, steering committees, and executive updates to ensure alignment and transparency
• Identify opportunities for process automation, AI integration, and efficiency improvements
• Lead internal strategic initiatives, such as refining project delivery methodologies and best practices
• Gain experience in business strategy, solution design, and account management, positioning yourself for the Principal Consultant role

Preferred Qualifications

• PMP, Scrum Master, or SAFe certifications
• Salesforce certifications such as Salesforce CPQ Specialist or Billing Specialist

Benefits

• Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life
• Employer match 401(k) plan
• Medical, vision & dental benefit offerings
• Adoption Assistance Program
• Flexible PTO
• $140/mo for phone & internet reimbursement