Salesforce Transformation Architect, Incentive Compensation Management

Summary

Join NeuraFlash as a Salesforce Transformation Architect specializing in Incentive Compensation Management (ICM). Lead the design, implementation, and optimization of ICM solutions, collaborating with stakeholders to improve operational efficiency and drive business growth. You will analyze current processes, identify pain points, and recommend automation improvements using Salesforce and third-party tools. This role requires strong leadership, communication, and technical skills, including experience with Salesforce configuration, reporting, and integration tools. The position offers opportunities for professional growth and development within a dynamic and innovative company. NeuraFlash provides a flexible work environment with remote options and a collaborative culture.

Requirements

• 4+ years of experience working with Salesforce, with at least 3 years focused on Incentive Compensation Management (ICM)
• 2+ years of experience with incentive plan design
• Solid understanding of accounting operations with specialization in payroll expense and management
• Solid understanding of common payroll regulatory compliance standards
• Experience in designing, implementing, and optimizing ICM or Salesforce solutions
• Proven track record of leading successful large scale transformation projects, especially in enterprise
• Strong hands-on experience with Salesforce configuration (objects, workflows, process builder, Lightning, etc.)
• Proficiency in Salesforce reporting and dashboard development, with an understanding of sales performance analytics
• Experience with integration tools like MuleSoft, Informatica, or REST/SOAP APIs
• Exceptional communication and presentation skills, with the ability to effectively communicate technical concepts to non-technical stakeholders
• Strong leadership skills, with a proven ability to mentor and guide cross-functional teams, including business analysts, developers, and consultants
• Deep understanding of compensation structures, incentive plans, and sales performance management processes
• Experience with aligning Salesforce solutions with sales and business operations to drive measurable performance improvements
• Salesforce Certifications
• Salesforce Certified Sales Cloud Consultant

Responsibilities

• Design end-to-end Salesforce solutions with a focus on Incentive Compensation Management (ICM)
• Lead the creation of solution architecture blueprints, including integrations, customizations, and configurations
• Analyze current incentive compensation processes, identify pain points, and provide recommendations for automating and improving processes using Salesforce's native and third-party tools
• Implement solutions that align with business goals, ensuring transparency and accuracy in compensation models
• Collaborate with senior leaders, sales operations, finance, and HR teams to define requirements, build roadmaps, and set clear expectations
• Act as the main point of contact for business and technical teams to ensure effective communication and alignment
• Lead the implementation of Salesforce solutions for incentive compensation, ensuring timely and within-budget delivery of projects
• Provide strategic direction and oversee the technical design, testing, deployment, and post-implementation support phases
• Leverage Salesforce tools such as Salesforce CPQ, Sales Cloud, SPIFF and third-party ICM applications (e.g., Xactly, Varicent) to configure and integrate compensation management systems
• Oversee data migration and integrate Salesforce with other enterprise systems (e.g., ERP, HRIS)
• Evaluate and recommend new features, tools, and processes to improve the efficiency of Salesforce-based incentive compensation management
• Stay up to date with the latest Salesforce product updates and industry trends

Preferred Qualifications

• Salesforce Certified CPQ Specialist
• Expertise in integrating Salesforce with third-party incentive compensation platforms
• Experience in financial and commission reporting, as well as optimizing compensation structures to ensure accuracy and fairness
• Familiarity or certification in SPIFF and third-party ICM tools such as Xactly, Varicent, or CallidusCloud

Benefits

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together
• Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within British Columbia or Ontario for our Canada-based employees, anywhere in India for our India-based employees, and anywhere within Colombia for our Colombia-based employees!