Scheduler

Summary

Join our growing team as a highly organized and reliable Scheduler! You will play a vital role in coordinating appointments and managing calendars across multiple teams and stakeholders, primarily in healthcare or legal settings. This position demands strong time management, attention to detail, and proactive communication with U.S.-based professionals and clients. You will be responsible for scheduling meetings, confirming appointments, managing scheduling software, and collaborating with various teams to accommodate changing priorities. The ideal candidate possesses excellent communication skills, strong organizational abilities, and proficiency in scheduling and communication tools. Time zone flexibility to work within U.S. business hours is essential.

Requirements

• Proven experience in administrative, operations, or scheduling roles supporting U.S.-based teams
• Excellent English communication skills—both verbal and written
• Strong organizational skills with an ability to manage multiple calendars and priorities
• High level of attention to detail and ability to work independently
• Proficiency in scheduling and communication tools (e.g., Google Calendar, Microsoft Outlook, Zoom, Slack, Calendly)
• Time zone flexibility and ability to work in U.S. business hours
• Professionalism, discretion, and a client-focused mindset

Responsibilities

• Coordinate and maintain calendars for multiple team members or departments
• Schedule client meetings, internal check-ins, consultations, and follow-ups
• Confirm, reschedule, or cancel appointments as needed with professionalism and accuracy
• Manage scheduling software and ensure calendar updates are prompt and error-free
• Collaborate with operations, HR, and leadership teams to accommodate dynamic priorities
• Communicate with clients and internal staff via phone, email, and instant messaging platforms
• Anticipate scheduling conflicts and offer practical solutions in real time
• Ensure appointment reminders and confirmations are sent out in a timely manner

Preferred Qualifications

• Experience in healthcare, law, or service-based industries
• Familiarity with CRM or EMR systems
• Previous remote work experience with international teams
• Ability to adapt quickly to new systems and workflows