TransPerfect is hiring a
Scheduler in Kenya

Logo of TransPerfect
🏢 TransPerfect
💵 ~$130k-$150k
📅 Posted on Jul 10, 2024


The job is for a remote Scheduler to work on a data collection project in Kenya for about 10-12 weeks, starting at the end of June 2024. The role involves scheduling participants, communicating with them, and handling logistics.


  • Idiomatic fluency in Swahili
  • Able to work a flexible schedule as needed
  • Computer competency for data entry and the creation of reports and schedules
  • Experience working as a company team member
  • Resilient personality; must look for opportunities to adjust through applied feedback, and must be able to shift focuses quickly
  • Must possess outstanding customer service and excellent communication skills including phone, email and electronic media communications
  • Must be extremely detail-oriented
  • Clerical or administrative experience, a plus
  • Must be positive and professional
  • Ability to manage multiple calls
  • Excellent Multitasker
  • Availability to work from 9:00 am to 6:00 pm


  • Validation of candidates via phone calls according to project requirements
  • Checking candidate availability for the project
  • Answering candidates' questions
  • Providing logistic information
  • Scheduling candidates for a session time
  • Filling the session schedule days in advance
  • Remind Participants of upcoming appointments
  • Communicate changes to participants
  • Act as Liaison between participants and Project manager
  • Resolve scheduling conflicts as they occur

Preferred Qualifications

Experience working in a call center or handling a high volume of calls, a plus

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