Scrum Master

Summary

Join Human Made's global team as a remote Scrum Master based in the Americas! As a Scrum Master, you will foster self-organizing, high-performing teams by applying Scrum and Agile principles. You'll plan deliverables, monitor performance, and coach team members. A deep understanding of Scrum/Agile concepts and value alignment is crucial. You will manage project scope, timelines, and team culture, facilitating meetings and removing impediments. Strong communication, collaboration, and data-driven decision-making skills are essential for success in this role.

Requirements

• Experience applying scrum, a wider awareness of agile principles, and a data-driven mindset
• Experience working in an enterprise agency environment and/or hands-on expertise with Scrum practices
• Strong skills in servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and promoting transparency
• Experience in using a wide range of project management tools such as, budget/time tracking tools and issue tracking software with the depth of knowledge to recommend the right tools for a project
• Strong written and oral communication and ability to communicate technical concepts
• Knowledge of web technologies (e.g., WordPress, HTML/HTML5, CSS, JavaScript, version control systems) and hosting/deployment best practices

Responsibilities

• Apply Scrum to produce high-quality work
• Manage each project's scope and timeline
• Create and maintain a team culture that facilitates a shared responsibility for successful delivery
• Guide the team on principles and practice of the agile framework being used in the project
• Work with the squad to help define and refine project scope, estimates, and resource requirements for projects
• Prepare and facilitate workshops (either virtual or in-person) to establish project needs and relationships
• Facilitate meetings to monitor project progress and resolve any issues the team may be experiencing
• Remove impediments or guide the team to remove impediments
• Assess the time and financial impact of scope change and communicate to stakeholders as appropriate
• Identify risks and mitigation strategies
• Identify when to use experiments for learning and solutioning
• Be commercially aware: Understand the status of the budget of your projects and be able to report on them back to the company
• Allocation management of project needs in conjunction with your squad composition
• Facilitate wider engagement with internal and external stakeholders, and partners engaged in delivery
• Build a partnership relationship with clients, understanding their business imperatives as context for helping align the team on those goals
• Understand the workings and needs of the account you are partnered with
• Be a contributing member of the squad or team
• Communicate regularly; be proactive in facing difficult conversations
• Manage your interactions with clients and internal team professionally, and personably
• Using data to allow the team and wider business to make critical decisions
• Develop creative and technical judgment and strive for high-quality output
• Share progress and communicate to internal and external stakeholders
• Conduct team reviews and retrospectives to promote continuous improvement
• Endorse and present appropriate metrics to sustain continuous improvement to get the best out of each team. Report progress, team status, and issues across the board

Benefits

• Flexible working
• Up to 26 weeks paid parental leave (dependent on tenure)
• 35 day holiday policy
• Sickness and carers leave
• Regular company retreat
• Conference and training budget
• Monthly remote working allowance
• Work wherever you want
• New mobile phone every two years
• New computer when you need it