Seasonal Designer

Summary

Join Minted as a Seasonal Designer and provide exceptional customer service through design expertise. You will incorporate customer requests into designs, create print-ready proofs, and ensure high-quality visuals. Responsibilities include collaborating with customers, assisting internal teams, resolving design issues, and meeting service-level standards. The role requires strong design skills using Adobe Creative Suite, experience with client interaction, and a Bachelor's degree. A minimum of 3 years of experience is needed. Weekend availability is required.

Requirements

• Highly self-motivated, well organized, and attentive to detail
• Passionate in providing world-class direct customer support
• An excellent team player and ability to work independently
• Able to multitask, prioritize and track multiple responsibilities, and thrive under pressure
• At least 3+ years of experience with Adobe Creative Suite
• Freelance design work and client interaction experience
• Fine art skills (watercolor painting, illustration, calligraphy, hand-lettering)
• Service and customer expectation management skills
• Experience executing the principles of typography and print design
• Proficient knowledge of wedding etiquette
• Excellent interpersonal skills
• Clear, concise, and professional verbal and written communication
• A Bachelor's degree

Responsibilities

• Incorporate customer requests, text, and photos into designs
• Create polished and professional print-ready proofs with typographic legibility and consistency
• Proofread customer entered text
• Ensure photo quality of customer supplied photos
• Recolor and edit images based on customer requests
• Review the work of fellow designers to ensure the quality of design and accuracy of edits before sending a digital proof to the customer
• Collaborate with customers through written communication to modify and finalize designs
• Assist with design-related questions from internal teams
• Resolve escalated customer orders with design-related issues
• Work directly with customers via email or screen-share as needed
• Uphold service-level standards by meeting quality, productivity, and response-time expectations

Benefits

• Paid Sick Leave
• Minted Friends and Family Discount
• Access to employee perks portal