Security Operations Analyst

Summary

Join DEFEND, a leading cybersecurity organization in New Zealand, as a Security Operations Analyst. You will play a crucial role in ensuring the security and resilience of our clients' IT infrastructure. Responsibilities include monitoring network traffic, identifying threats, responding to incidents, conducting vulnerability assessments, and generating reports. This role requires strong technical expertise in security tools and technologies, excellent communication skills, and experience in cybersecurity or a related field. DEFEND offers a supportive and collaborative work environment with opportunities for professional development and flexible work arrangements.

Requirements

• Strong technical expertise: Familiar with, Vulnerability scanning tools, SIEM, EDR and/or related security tools and technologies
• Customer-centric mindset: Proven experience engaging with customers to communicate complex technical issues clearly to stakeholders at all levels, driven by a passion for creating exceptional experiences
• Documentation Expertise: Strong writing and review skills to produce high-quality reports and processes
• Cybersecurity and Operational Frameworks: Knowledge of vulnerability and risk management, incident response processes, and cybersecurity concepts and industry standards, with the ability to apply them to real-world scenarios
• Continuous Improvement: Passion for staying ahead of evolving threats and driving security innovation to ensure that we deliver value and excellence to our customers
• Experience in: cybersecurity roles e.g. Analyst and SOC roles. (1 year +) and/or a software development role or other technical role (2 years) is essential

Responsibilities

• Review, triage and manage security incidents for enterprise customers, working with internal and external teams to provide resolutions within SLAs
• Continuously monitor security alerts from various systems and tools to identify potential threats or security incidents
• Respond to security incidents by conducting thorough investigations, documenting findings, and implementing remediation actions
• Generate detailed reports on security incidents, vulnerabilities, and overall security trends for customers
• Document processes and develop guidance for other team members to follow
• Stay up to date with the latest security trends and threats

Preferred Qualifications

• Relevant certifications: Demonstrating expertise in cybersecurity practices by achieving relevant certifications is advantageous (e.g. ISC2/SANS GIAC/CompTIA or equivalent)
• Degree or relevant tertiary qualification is advantageous

Benefits

• Flexible working arrangements are available to suit your lifestyle
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way
• Mentors: You’ll be joining a team of truly passionate and highly skilled individuals who are at the top of their game and who enjoy imparting their knowledge and experience to others
• Opportunity: Progress into other exciting roles across DEFEND