Security Operations Analyst

Summary

Join Sprout Social's Security team as a Security Operations Analyst and contribute to a culture that empowers quick action while mitigating risks. You will develop and maintain security alert rules, investigate alerts, identify additional log sources, guide incident response, integrate with the vulnerability management program, monitor vulnerabilities, and automate reporting. Collaborate with infrastructure and engineering teams to enhance security, use testing tools to find vulnerabilities, and evolve the security posture. This role requires participation in on-call schedules and involves working with cloud environments and SaaS-based tooling. Sprout offers a comprehensive benefits package and opportunities for professional growth.

Requirements

• 2+ years of information security experience
• Experience in security monitoring, incident response and/or vulnerability management
• Understanding of computer networking and systems (compute, storage, OS -- especially Linux) and their interactions

Responsibilities

• Develop and maintain rules for alerts generated from both our cloud native product and employee platforms
• Triage and investigate security alerts reported through SEIM platform with IT, solution engineering and security teams
• Identify additional log sources and alerting rules
• Guide, support and provide analysis during and after security events following the incident response playbooks
• Integrate with a maturing vulnerability management program to ensure tracking and remediation of security issues
• Monitor vulnerability sources for infrastructure and application vulnerabilities
• Develop,maintain, and automate reporting to prioritize vulnerabilities for IT and solution engineering teams which drives remediation efforts
• Collaborate with partners in infrastructure and engineering to measurably harden, monitor, and ensure resilience for our cloud-hosted platforms and software development lifecycle
• Use both automated and manual testing tools to find and validate vulnerabilities in infrastructure
• Evolve the security posture by continuously assessing and improving the toolset managed by the security team
• Participate in a security on-call schedule

Preferred Qualifications

• Information security qualification such as Security+, GCIH or GSEC or equivalent
• 2+ years of programming experience (Python, Shell, Go)
• Experience performing and improving security operations (including investigations and incidents) and tooling (SIEM, SOAR, Scanning toolkits)
• Familiarity with Kubernetes and/or Containers

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
• Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter
• Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit)
• Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution
• Sprout offers “Flexible Paid Time Off” and ten paid holidays