System Administrator

Summary

Join Urban Insight, a leading digital agency, as a skilled SysAdmin to manage all aspects of our systems, software, and developer operations. You will ensure the stability, security, and optimal performance of our website development systems. The ideal candidate will have experience as an IT generalist, providing guidance and technical support. This role is instrumental in employee onboarding and offboarding. You will report to the Director of Infrastructure and collaborate with the Development Department and the entire Urban Insight team. We offer a flexible working environment, allowing you to work from anywhere in the United States. We provide opportunities for career growth and a reasonable work-life balance.

Requirements

• 5+ years proven experience as a Systems Administrator or similar role
• Strong knowledge of system and network administration, including proficiency in Linux/Unix and MacOS environments (Windows experience is a plus)
• Experience with cloud platform setup and maintenance (e.g., AWS, Azure, Google Cloud)
• Hands-on experience with open-source CMS frameworks such as Drupal & WordPress
• Familiarity with web development technologies and tools (e.g. Lando, Docker, Composer)
• Solid understanding of security best practices and the ability to implement and monitor them effectively
• Excellent problem-solving and communication skills
• Ability to work well in a collaborative team environment

Responsibilities

• Manage hardware, software, and account access; and provide technical support and troubleshooting across our fully remote, distributed team
• Be the face of technology for all new hires for onboarding and handle all offboarding activities
• Manage the security and reliability of our websites, systems, and internal infrastructure
• Collaborate with developers to ensure consistent and efficient work. Make sure they follow best practices, use the right tools, and maintain a strong working relationship
• Develop and maintain technical documentation, technical policies & procedures; and foster a culture of strong documentation
• Manage and perform hosting setup and configuration, security upgrades, and site launches for client projects

Preferred Qualifications

Relevant certifications (e.g. AWS Certified SysOps, LPIC-1, CISSP) are a plus

Benefits

• We offer a flexible working environment - work from anywhere in the United States
• We work with you to create a career path that works for you
• We allocate resources and time for training and professional development