Segment Account Manager
TradeCentric
Summary
Join TradeCentric's Strategic Business Enablement team as a Segment Account Manager, focusing on building relationships with Trading Partners and generating sales leads. This remote role blends strategic business development with hands-on account management, requiring you to identify new referral opportunities and nurture existing relationships. You will conduct research, perform outreach, and build meaningful connections through various channels, including cold calling, emailing, and social media. A basic understanding of eProcurement systems is essential. This quota-carrying position offers a strong foundation for career growth within a global software organization, with best-in-class onboarding and continuous coaching. The role involves managing a portfolio of Trading Partner accounts, developing strategies for contact and lead generation, and ultimately contributing to the sales pipeline. The target base salary ranges from $75,000-$85,000, with total on-target earnings (OTE) of up to $120,000.
Requirements
- College graduate or 3-5 years of proven successful outbound business development or relationship management experience in a technology environment
- Achievement of quarterly targets
- Strong understanding of Procurement or the B2B Buying Process
- Strong interpersonal and effective verbal and written communication skills, with the ability to listen and understand a prospect’s business challenges
- Ability to work unsupervised and within a team environment
- Creative, can-do attitude when researching leads and cold calling prospects
- Ability to adapt in a fast-paced, high-growth tech environment
- Strong organizational, planning and prioritization skills
- Goal-oriented, positive, self-starter with strong analytical skills and a track record of autonomy, ownership, and execution
- Ability & desire for continuous learning
Responsibilities
- Uncover and develop new business opportunities via outbound cold calling into targeted Trading Partner accounts, educating them on the value of TradeCentric’s offerings
- Identify key Trading Partner personas to maintain regular (monthly/quarterly) contact with for purposes of building an ongoing relationship, to understand the Trading Partner organizations KPI’s, goals and objectives for their procurement system, while also becoming a trusted advisor on eProcurement Integration
- Gather a list of qualified supplier referrals from a targeted list of Trading Partners, handing over the Qualified Lead to the Sales Team
- Act as a trusted business advisor and build customer relationships via outbound telephone cold-calling and the use of email, social media and video engagement
- Identify key contacts and target accounts through Salesforce.com and research tools (e.g., LinkedIn & ZoomInfo)
- Develop and execute outreach strategies, including prospecting, cold calling, and personalized email campaigns
- Track and manage all lead generation activity, progress & forecasting within Salesforce.com using the approved processes and tools
- Provide weekly progress & forecasting updates in your manager 1:1 meeting
- Serve as the primary point of contact for assigned trading partners, becoming a trusted advisor by understanding their business goals, challenges and KPI’s
- Track and analyze market trends to identify emerging opportunities within target industries to help build credible relationships that lead to referrals, ensuring their needs are met and fostering long-term relationships
- Act as a liaison between trading partners and internal teams to ensure seamless service delivery or future onboarding opportunities
- Build trust and rapport with clients by delivering consistent, value-driven interactions
- Organize regular meetings, reviews, and touchpoints to stay aligned with trading partner priorities
- Maintain a functional understanding of our offerings and how it relates to eProcurement platform adoption to confidently communicate capabilities and advantages to Buyers
Preferred Qualifications
Experience with Salesforce.com, ZoomInfo, and LinkedIn
Benefits
- Medical, Dental and Vision
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Dependent Care FSA (DCFSA)
- 401k with Company Match
- Flexible Time Off
- Volunteer Time Off
- Paid Parental Leave
- Company paid Short Term and Long Term Disability
- Company paid Life Insurance