Remote Seller Fraud Operations Professional

Summary

The job is for a Fraud Analyst within Trendyol's Customer & Seller Experience Team, focusing on fraud analysis and prevention. The role requires 2 years of experience in risk management or related fields and offers a hybrid working model.

Requirements

• Bachelor’s degree
• 2 years experience in risk management, fraud investigation, law enforcement or business operation

Responsibilities

• Researching and analyzing live seller transactions for possible cases of fraud
• Analyzing fraud patterns and order trends, and making recommendations on how to adjust fraud filters to increase efficiency and effectiveness
• Developing projects for sellers' fraud
• Following up end-to-end seller processes and defining to risks

Preferred Qualifications

• Customer and solution oriented
• Experienced in process development and improvement issues

Benefits

• Take responsibility from day one and develop skills with a talented and diverse international team
• Experience open communication, flexibility, and a start-up spirit in our unique culture
• Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes
• Join creative and focused teams that prioritize collaboration and problem-solving
• Access our extensive training platform for continuous learning and personal growth
• Benefit from the support of a global team of experts with mentoring and professional development opportunities
• Focus on talent and potential, not just job titles
• Connect with teammates regardless of physical distance through events, meetings, and social activities
• Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment
• We offer the opportunity for a two-month full remote work program, allowing you to work from abroad during the summer period (July to August)