Senior Account Manager

Summary

Join Experian Consumer Services (ECS) as a Senior Account Manager and oversee the onboarding, program strategy, account management, and optimization of assigned card issuer partnerships within the Experian Credit Card Marketplace. You will develop and implement strategic account growth plans, present executive-level quarterly business reviews, monitor program metrics, research industry developments, and build strong relationships with partners. The role requires managing program changes, ensuring compliance, collaborating with internal teams, and representing partner needs to Experian stakeholders. You will also manage new program initiatives and optimizations. This position involves approximately 20-30% travel. Experian offers a great compensation package, core benefits, a flexible work environment with remote options, and flexible time off.

Requirements

• Over 5 years of experience in financial lead generation, specializing in credit cards – working for a card issuer, affiliate network or a credit card marketplace
• Expertise in developing business cases and strategic account plans
• Experienced thoughtfully developing recommended approaches to complex problems
• Skills in analyzing data and making informed, data-driven recommendations and decisions
• Ability to manage projects efficiently and effectively
• Experienced in negotiating legal contracts
• Proficiency in creating and delivering executive-level presentations
• Experience with A/B optimization testing
• Ability to collaborate and successfully work across a large matrixed organization
• Ability to understand complex technical concepts

Responsibilities

• Develop and implement strategic account growth plans which align partner strengths and goals with Experian priorities and strategic business initiatives
• Develop and present executive level quarterly business reviews for key accounts
• Monitor main program metrics on a regular basis
• Research and communicate new industry developments
• Build and nurture long-term relationships with partners
• Coordinate program changes and account operations
• Ensure programs are compliant with partner marketing guidelines
• Build internal relationships with the broader Experian sales organization, cross-functional business units and operational support teams
• Represent the voice of the partner to internal Experian stakeholders
• Manage new program initiatives and optimizations from start to finish

Preferred Qualifications

• Strategy consulting
• Knowledge of the rewards credit card space
• AI experience
• MBA or related Masters degree

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays