Senior Account Manager

Summary

Join Visa's Visa Direct team as a Senior Account Manager for FXB and contribute to the company's growth by driving business expansion in the money movement sector. You will be responsible for developing and executing a functional strategy for your portfolio of clients, exceeding financial goals, and managing revenue, upselling, cross-selling, and renewal opportunities. This role requires strong commercial acumen, account management capabilities, and client engagement expertise. You will work closely with internal teams and clients to optimize customer performance and contribute to sales initiatives. This is a remote position.

Requirements

• Self-starter with a bias toward action and proven track record for successfully selling multi-million contracts and managing a sales team achieving multi-million sales targets
• Background of client/partnerships management, sales, and or business development preferably at a global or multi-market level including disciplined and structured client management to achieve revenue growth
• Excellent problem-solving skills with a strong focus on delivering for clients. Highly skilled in commercial and legal deal structures, and business case building
• Excellent listening and communication skills (both verbal and written), and executive presence, must be able to interface with client executives at a C-level
• Ability to explain complex business and technical concepts to audiences in an approachable way to influence and drive adaption
• Highly analytical, able to run analysis of Visa systems and derive commercial insights to grow clients, and develop business development strategies
• Prior experience in cross-border business payments development is a must
• Prior people management experience is a must

Responsibilities

• Enable the FXB business to be the growth engine for Visa, by driving business growth at up to 50% p.a. over the next 3-5+ years
• Contribute to building a new business for Visa by entering money movement space where Visa has not previously played and diversify Visa’s business from the core consumer payments into global cross-border consumer and business payment flows
• Own Net Revenue sales target for your portfolio of FXB clients – for the cluster team and individually
• Originate and deliver on an aggressive sales target for Visa Money Movement capabilities that include Visa Direct Card/Account/Wallet, VXBS and B2BC
• Create and nurture wide network of stakeholders across key players in the region
• Leverage internal and external relationships to develop a robust pipeline of opportunities
• Based on the deep knowledge of the client’s situation define best product proposition, while trying to create roadmap for implementation for both
• Work with finance business partners to structure high value, complex commercial deal structures
• Act in a close alignment with Compliance and Risk to enable swift client onboarding
• Own Net Revenue target for the cluster – for the cluster team and individually
• Execute on signed deals to bring revenue in a timely manner in line with the business plan
• Manage the clients operationally and grow the net revenue generated by the accounts, by upselling on the existing and new MMS capabilities, as well as identifying other business opportunities for Visa Inc
• Optimise customer performance by working with enabling functions, incl Account Management, Marketing, CS, data analytics, VCA, etc
• Participate in Sales initiatives incl new product roll-outs, opening up new case studies, or scaling Visa’s capabilities
• Consult on commercial process improvements to enable better sales and time-to-revenue processes

Preferred Qualifications

• Second language is a plus
• Work experience across multiple European markets is preferred

Benefits

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice