Senior Account Manager, Affiliate Marketing

Summary

Join Acceleration Partners' growing Account Management team as a remote Account/Senior Account Manager! You will autonomously manage a team overseeing a portfolio of enterprise-level clients, serving as the key client liaison. Lead client relationships, deliverables, strategy, and execution. Responsibilities include team management, client communication, data analysis, strategic planning, and portfolio management. Success involves exceeding client expectations, achieving KPIs, and maintaining high client satisfaction. The ideal candidate possesses strong leadership, communication, and analytical skills, along with affiliate marketing experience. Acceleration Partners offers a fully remote work environment and a comprehensive benefits package.

Requirements

• 5-8 years of online marketing, e-commerce, or affiliate marketing experience
• Direct affiliate marketing experience (in-house, agency, network)
• Knowledge of Affiliate Networks or SaaS platforms (ShareASale, Commission Junction, Impact, etc.)
• Bachelor’s degree or equivalent work experience
• Ability to travel up to 20%
• Advanced Excel capabilities

Responsibilities

• Lead, manage, and hold your team accountable: Train, coach, and develop team members; serve as a conduit for communication; maintain team morale; delegate tasks effectively; lead through challenging situations; participate in firm-building initiatives
• Provide superior client service: Act as a point of contact; escalate issues; build trust; ensure client outputs and communication meet standards; develop and nurture excellent client relationships
• Utilize data strategically: Ensure accurate and precise data analysis; draw relevant conclusions; identify trends; analyze campaigns; provide client insights and recommendations; perform sales projections; coach others in data analysis
• Develop and execute account strategies: Manage successful client programs; develop effective strategies and tactical plans; prioritize tactics; adjust goals as needed; oversee efficiencies; demonstrate intellectual curiosity; pitch new opportunities
• Manage multiple campaigns: Maintain 95% ownership; prioritize tasks based on client objectives; understand client SOWs; identify new opportunities; resolve issues; address goal misalignments

Preferred Qualifications

• Working knowledge of HTML
• Previous experience managing and motivating direct reports

Benefits

• 100% remote work
• Group medical, dental, and vision coverage insurance
• 401K with matching
• Open Paid Time Off
• Summer & Holiday company-wide shut-down weeks in July and December
• Volunteer and Birthday Time Off
• Focus Fridays
• Paid Parental Leave Benefits
• Wellness, Technology & Education Allowances
• Paid sabbatical leaves
• Donation matching