Senior Analyst - Business Transformation

Summary

Join us as a Business Transformation Associate, supporting the Field organization, to drive business growth through process improvement, project management, and technology implementation.

Requirements

• 2+ years of experience working with Salesforce, particularly in the Sales Cloud environment
• 2+ years of experience in two or more of the following areas (in regards to integrations with Salesforce): sales forecasting applications, sales productivity tools, sales activity tools, territory management, data quality, third-party research tools, compensation management, lead process management, campaign management, marketing automation
• Strong social skills
• Understanding of Territory Management, Data Enrichment, Lead Process, Opportunity Management, Sales Productivity, Forecasting, and Sales Compensation
• Experience in translating business requirements and processes into low-friction automation and high-impact systems
• Passion for exceptional documentation including diagrams, standards, and project plans
• Ability to explain complex systems and technical topics in a clear, concise manner to others who may have minimal technical knowledge using oral, written and visual presentations
• Strong problem-solving, critical thinking, and analytical skills
• Desire to learn and apply new technologies

Responsibilities

• Bring a design-centered approach to partnerships with sales teams
• Optimizing customers' requested changes through prioritization of new enhancements
• Lead team members to clarity on business requirements and sequence enhancements based on the needs of the business as a whole
• Evaluation of technical solutions against current tech stack capabilities
• Document processes and procedures as they relate to customer use cases
• Proactively identify where business processes prohibit the company from scaling at pace and suggest enhancements
• Create enablement plans, End-user acceptance testing, and assist in end-user troubleshooting to identify possible solutions
• Collaborate closely with IT resources to define and implement effective and efficient solutions to business challenges and opportunities
• Lead change and can adapt to the changing priorities of the business

Benefits

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave