Senior Analyst, Clinical Optimization

Summary

Join Oscar, a health insurance company built on a technology platform, as a Senior Analyst, Clinical Optimization. You will support the design and optimization of processes to achieve organizational goals, implementing lean tools and techniques. You will report to the Manager, Process Improvement and work in a blended work culture, with a remote option available depending on location. The role requires experience in project management, process improvement, and data analysis. Compensation includes a competitive salary, benefits, unlimited vacation, and annual performance bonuses. Oscar is an Equal Opportunity Employer committed to fostering an inclusive environment.

Requirements

• 1+ years of professional experience supporting end to end project management and process improvement initiatives
• 1+ years of experience analyzing workflows to optimize for efficiency, determine root causes for process deficiencies and, develop actionable recommendations for resolution
• 1+ years of experience in process improvement and workflow design
• 1+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership
• Experience leading and working with cross-functional stakeholders to get buy-in on decision

Responsibilities

• With support from leadership, help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions
• Coordinate projects and processes to help ensure key milestones and service levels are met
• Partner with leadership to strategize, implement, and manage arrangements aimed at lowering overall cost or improving outcomes
• With support from their leader, works with all relevant internal stakeholder groups to provide support and insight in formulating proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
• Maintain relationships with a variety of cross functional teams to achieve results for essential programs
• Translate data analysis into synthesized, visually appealing insights and conclusions
• Provide analytical support to identify opportunities, develop strategies, and prioritize initiatives based on team or organizational opportunities, growth targets, and trends
• Work with their lead to evaluate overall departmental performance by supporting the creation, gathering, analyzing and interpreting of data and metrics and assisting in development of departmental metrics and implementation of mitigation strategies
• Partner with cross-functional teams to ensure action plans align with continuous improvement goals, and participate in collaboration with peers and cross-functional stakeholders
• Support the management, stewardship, and analysis of data to support compliant and performant business operations
• Provide recommendations that ensure financial discipline and quality
• Support identifying and implementing process improvement initiatives, as well as mindset shifts, to optimize operational efficiency and achieve performance targets
• Compliance with all applicable laws and regulations
• Other duties as assigned

Preferred Qualifications

• ACA marketplace, provider network, claims, healthcare quality, or provider data experience
• Management consulting experience
• Training or experience applying Continuous Process Improvement or Lean Six Sigma principles
• Experience with project coordination or management in a matrixed organization
• Experience supporting RFP development and implementation of software or service solutions

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements
• Annual performance bonuses
• Unlimited vacation program