Remote Senior Analyst I - Client Analytics
Included Health
💵 $85k-$144k
📍Remote - Worldwide
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Job highlights
Summary
Join us as a Senior Analyst to quantify and communicate the value of Included Health to our clients, working closely with the Growth & Retention Insights team. This role involves developing tailored reporting packages, diving deep into data platforms, scaling insightful analyses, and partnering with cross-functional teams.
Requirements
- Expert proficiency in SQL: You write clean and efficient code and review team member’s code with high attention to detail and a critical eye
- Exposure to Python for data analysis or automation Intermediate proficiency using a data visualization / BI tool to publish interactive dashboards for internal partners and external clients
- Demonstrated ability to lead cross-functional projects
- Strong attention to detail and eagerness to learn new analytical approaches
- Excellent written and verbal skills to communicate to and build trust with peers, clients, and other key internal and external stakeholdersComfort with ambiguity and defining an approach to a given question or problem
- Experience working with various types of raw data including (but not limited to) medical/Rx claims data, eligibility data, product data, and survey data
- Experience creating thoughtful analyses leveraging complex data and presenting the results to clients and other key stakeholders
- A minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience
Responsibilities
- Engage as a collaborative partner to the Client Success team and other Go To Market functions to meet client reporting needs, demonstrating the value of our services
- Translate findings of complex analyses into actionable recommendations for clients; Support our Client Success team in delivering those results during live client meetings
- Partner with cross functional teams to resolve key data blockers that may limit the ability to deliver on analytic requests
- Develop robust, efficient, and integrated data models, analyses, and dashboards
- Clearly and succinctly document and maintain said documentation of repeatable processes and analyses for the benefit of future reference and peer knowledge sharing
- Occasional travel to client sites for business review meetings and company offices for strategy and team building meetings
Preferred Qualifications
- Experience with Looker
- Experience with Google Workspace tools, Salesforce.com platforms and data, Slack, Jira, Confluence, Github, and Jupyter notebooks
Benefits
- Remote-first culture
- 401(k) savings plan through Fidelity
- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
- Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
- Generous Paid Time Off (“PTO”) and Discretionary Time Off (“DTO”)
- 12 weeks of 100% Paid Parental leave
- Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
- Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
- 11 Holidays Paid with one Floating Paid Holiday
- Work-From-Home reimbursement to support team collaboration and effective home office work
- 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations
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